At Independent Purchasing Cooperative (IPC), we are more than just a supply chain services provider—we’re the strategic sourcing partner behind one of the world’s most recognized brands: Subway®. As a member-owned organization, we are driven by our commitment to serve the franchisees who own and operate Subway® restaurants across North America, Canada, Puerto Rico, and the U.S. Virgin Islands.
Headquartered in Miami, FL, we were founded in 1996 with a mission to help franchisees be more profitable and competitive by delivering exceptional value through supply chain solutions, contract negotiation, technology initiatives, and industry expertise.
At IPC, you’ll find a supportive and inclusive environment that fosters personal growth, professional development, and a healthy work-life balance. Whether you’re a seasoned supply chain professional or just beginning your career journey, IPC offers opportunities to make a meaningful impact!
IPC is seeking a highly motivated Specialist, Strategic Sourcing Platforms to be responsible for supporting initiatives that enhance the efficiency, usability, and value of IPC’s equipment ordering systems. This role helps deliver a seamless experience for Franchisee Members by contributing to platform improvements, process optimization, and cross-functional collaboration. The Specialist, Strategic Sourcing Platform Experience also leads assigned programs, including resolving escalations, managing vendor relationships, driving continuous improvement, and delivering training to franchisees and third parties to maximize program adoption and impact.

KNOWLEDGE, SKILLS, & ABILITIES

• Proven ability to deliver under dynamic deadlines
• Creative thinker with a solution-oriented mindset
• Excellent organizational skills including the ability to multitask, organize, prioritize, and follow through on commitments, many times on extremely tight deadlines
• Ability to interact, influence and communicate effectively with individuals at all levels of the organization, external suppliers, and franchisee community.
• Process oriented, and ability to streamline workflows to increase efficiency and productivity on the programs being managed.
• Proficiency in Microsoft Office products.

COMPETENCIES

• Customer Focus: Building strong franchisee experience through customer and vendor relationships that delivers franchisee-centric solutions
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives while gaining trust and support of others
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm while maintaining humble professionalism
• Ensures Accountability: Holds self and others accountable to meet commitments, acts with a clear sense of ownership, takes personal responsibility for decisions, actions, and failures
• Communicates Effectively: Develops and delivers a clear message in a variety of communication settings, attentively listens to others, and adjusts their own style
• Decision Quality: Makes good and timely decisions that keep the organization moving forward
• Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals
• Resourceful: Secures and deploys resources effectively and efficiently
• Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
• Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree preferred.
• 3-5 years of relevant experience

Specialist, Strategic Sourcing Platform supports the continuous improvement of the equipment ordering system and other areas of the business as assigned. This position will work with various departments within IPC – including but not limited to the Equipment Sourcing, Member Experience, and IT departments. As a Specialist, Strategic Sourcing Platform, your daily functions will include:

• Assist in managing project timelines, monitoring task progress, and coordinating with cross-functional teams to ensure successful completion of project milestones.
• Develop and maintain comprehensive project documentation, including scope definitions, schedules, risk assessments, and outcome reports.
• Contribute to the evaluation and testing of enhancements to the equipment ordering platform, with a focus on improving user experience and system usability.
• Support the day-to-day management of existing programs, including onboarding processes, reporting, special requests, and operational tasks.
• Facilitate communication and collaboration with third-party suppliers and internal departments such as Equipment Sourcing, Member Experience, and IT.
• Assist in the development of communications, training materials, and presentations to support franchisee understanding and effective use of the ordering system.
• Collaborate with external suppliers to coordinate the onboarding of new products into the equipment ordering platform.
• Support the resolution of supplier-related issues to ensure a high level of franchisee satisfaction.
• Provide administrative and project support to contribute to the successful execution of team objectives and broader business goals

ESSENTIAL DUTIES & RESPONSIBILITIES

Specialist, Strategic Sourcing Platform supports the continuous improvement of the equipment ordering system and other areas of the business as assigned. This position will work with various departments within IPC – including but not limited to the Equipment Sourcing, Member Experience, and IT departments. As a Specialist, Strategic Sourcing Platform, your daily functions will include:

• Assist in managing project timelines, monitoring task progress, and coordinating with cross-functional teams to ensure successful completion of project milestones.
• Develop and maintain comprehensive project documentation, including scope definitions, schedules, risk assessments, and outcome reports.
• Contribute to the evaluation and testing of enhancements to the equipment ordering platform, with a focus on improving user experience and system usability.
• Support the day-to-day management of existing programs, including onboarding processes, reporting, special requests, and operational tasks.
• Facilitate communication and collaboration with third-party suppliers and internal departments such as Equipment Sourcing, Member Experience, and IT.
• Assist in the development of communications, training materials, and presentations to support franchisee understanding and effective use of the ordering system.
• Collaborate with external suppliers to coordinate the onboarding of new products into the equipment ordering platform.
• Support the resolution of supplier-related issues to ensure a high level of franchisee satisfaction.
• Provide administrative and project support to contribute to the successful execution of team objectives and broader business goals.

THE PHYSICAL DEMANDS DESCRIBED HERE ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. THIS JOB OPERATES IN A PROFESSIONAL OFFICE ENVIRONMENT. THIS ROLE ROUTINELY USES STANDARD OFFICE EQUIPMENT SUCH AS COMPUTERS, PHONES, PHOTOCOPIERS, AND FILING CABINETS. WHILE PERFORMING THE DUTIES OF THIS JOB, THE EMPLOYEE IS REGULARLY SITTING FOR LONG PERIODS OF TIME. COMPLIANT WITH THE ADA, REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB.

This is a full-time position. Standard office hours of Monday through Friday, 8:30 AM to 5:00 PM EST. This position may require additional work hours outside these work hours, including weekends to complete job requirements