Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Jobs in Australia

About 11846 results in (4) seconds Clear Filters

Jobs Search

About 11846 results in (4) seconds
Customer Support Representative – Japanese & English Speaker at Thomson Reuters
Melbourne VIC 3000, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Administration Officer Casual Pool Emergency Department at Sa Government Sa Health
Berri SA 5343, South Australia, Australia - Full Time
Skills Needed
coders, doctors
Specialization
National police certificate (npc) for employment involving unsupervised contact with vulnerable groups required for this position (e.g.
Qualification
Trade Certificate
Experience Required
N/A
Aso2 Casual Administration Officer Port Lincoln Hospital at Sa Government Sa Health
PLS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Anaesthetic Consultant at Sa Government Sa Health
NAS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ai Prototyping Engineer Futures at Kpmg
Sydney, New South Wales, Australia - Full Time
Skills Needed
python, artificial intelligence, software development, java, sdks, computer science, data engineering, machine learning, c++, start ups, version control, microsoft azure, devops
Specialization
Computer Science
Qualification
Graduate
Experience Required
N/A
Traffic & Operations Manager at Domain Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Operations Manager, Glenside And Repat at Sa Government Sa Health
Glenside SA 5065, South Australia, Australia - Full Time
Skills Needed
food safety, regulatory standards, teams, confidentiality
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Estate Officer at Attorney Generals Department
Darwin, Northern Territory, Australia - Full Time
Skills Needed
enquiries, operations, service providers, wills, customer service, trustee, time management, customer service skills, it, microsoft office, trusts, professional development
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Cloud (Azure) Dev Ops Engineer at Hudson Australia
Brisbane, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Mechanical Design Engineer at Hudson Australia
Gosford NSW 2250, New South Wales, Australia - Full Time
Skills Needed
codes, mining, communication skills, hydraulic systems, solidworks, electrical controls, hudson
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Field Engineer Piping at Bechtel
Karratha, Western Australia, Australia - Full Time
Skills Needed
test equipment, work processes, restoration, superintendents, pigging, testing
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Personal Assistant / Administration Support at Hudson Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
business services, myob, professional manner, discretion, sensitivity, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Casual Educator at Goodstart Early Learning
Byron Bay NSW 2481, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Commercial Insights Analyst at Domain Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Revenue Officer at Sa Government Sa Health
South Australia, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Early Childhood Teacher at Goodstart Early Learning
Fernvale QLD 4306, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Allied Health Assistant (Lifestyle Officer) Aha2 Coact 2024 at Sa Government Sa Health
Northfield SA 5085, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Administration Officer at Sa Government Sa Health
Adelaide SA 5000, South Australia, Australia - Full Time
Skills Needed
administrative processes, communication skills, administrative skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Aps 4/Aps 5 Hr Support Officer at Hudson Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Centre Director at Goodstart Early Learning
WN2, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Diploma
Experience Required
N/A
Customer Support Representative – Japanese & English Speaker at Thomson Reuters
Melbourne VIC 3000, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

24 Apr, 25

Salary

0.0

Posted On

24 Jan, 25

Experience

1 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!
Join our team! We are looking to add a new Customer Support Representative based in Melbourne, Australia that will focus on providing a quality product support service to customers of Thomson Reuters - Confirmation.
The team provides support to customers globally. This position will operate on the following shift pattern (Monday to Friday) throughout the year: 9:30am – 6pm AEST / 10:30am – 7pm AEDT.
Responsibilities

ABOUT THE ROLE

In this opportunity as a Customer Support Representative, you will:

  • Respond to customer inquiries in both English and Japanese via phone and email.
  • Concisely and accurately document information in our CRM system (Salesforce), paying particular attention to problem description, resolution taken, and any required follow-up action.
  • Handle complex and/or specialized issues, resolving as many inquiries as possible on the first interaction. Solving complex issues may involve interpreting the needs of the customer to determine the most applicable resolution.
  • Appropriately filter and escalate cases to other teams when appropriate (e.g. product, sales, technology, marketing, etc.).
  • Track resolution progress, and actively keep customers informed with updates.
  • Collect and forward customer feedback to facilitate continuous product improvement.
  • Promote usage of our public help centre to users to encourage self-help on support queries
  • Maintain up-to-date product knowledge of all supported products to facilitate the continued provision of quality guidance to customers.
  • Maintain data in our CRM system to ensure the accuracy of active users and contacts.
  • Ability to flex working hours to accommodate busy periods and react with increased productivity.
  • Help the team achieve their performance key metrics through queue management and excellent customer service.

You’re a fit for the role of Customer Support Representative if your background includes:

  • Fluent written and verbal communication skills in Japanese and English.
  • Minimum: 1 year experience in a customer facing position or equivalent experience desired.
  • Experience in customer support via phones, emails or in person.
  • Familiarity with the Microsoft office suite of software.
  • Strong problem solving, analysis, design, and testing skills.
  • Quick learner, eager to leverage new technologies in a dynamic team environment.
  • Strong commitment to customers and proven experience owning issues to resolution.
  • Work as part of a team & independently in a dynamic, fast-paced environment
Customer Support Representative – Japanese & English Speaker at Thomson Reuters
Melbourne VIC 3000, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Administration Officer Casual Pool Emergency Department at Sa Government Sa Health
Berri SA 5343, South Australia, Australia - Full Time
Skills Needed
coders, doctors
Specialization
National police certificate (npc) for employment involving unsupervised contact with vulnerable groups required for this position (e.g.
Qualification
Trade Certificate
Experience Required
N/A
Aso2 Casual Administration Officer Port Lincoln Hospital at Sa Government Sa Health
PLS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Anaesthetic Consultant at Sa Government Sa Health
NAS5, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Ai Prototyping Engineer Futures at Kpmg
Sydney, New South Wales, Australia - Full Time
Skills Needed
python, artificial intelligence, software development, java, sdks, computer science, data engineering, machine learning, c++, start ups, version control, microsoft azure, devops
Specialization
Computer Science
Qualification
Graduate
Experience Required
N/A
Traffic & Operations Manager at Domain Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Operations Manager, Glenside And Repat at Sa Government Sa Health
Glenside SA 5065, South Australia, Australia - Full Time
Skills Needed
food safety, regulatory standards, teams, confidentiality
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Estate Officer at Attorney Generals Department
Darwin, Northern Territory, Australia - Full Time
Skills Needed
enquiries, operations, service providers, wills, customer service, trustee, time management, customer service skills, it, microsoft office, trusts, professional development
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Cloud (Azure) Dev Ops Engineer at Hudson Australia
Brisbane, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Mechanical Design Engineer at Hudson Australia
Gosford NSW 2250, New South Wales, Australia - Full Time
Skills Needed
codes, mining, communication skills, hydraulic systems, solidworks, electrical controls, hudson
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Field Engineer Piping at Bechtel
Karratha, Western Australia, Australia - Full Time
Skills Needed
test equipment, work processes, restoration, superintendents, pigging, testing
Specialization
N/A
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Personal Assistant / Administration Support at Hudson Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
business services, myob, professional manner, discretion, sensitivity, communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Casual Educator at Goodstart Early Learning
Byron Bay NSW 2481, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Commercial Insights Analyst at Domain Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Revenue Officer at Sa Government Sa Health
South Australia, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Early Childhood Teacher at Goodstart Early Learning
Fernvale QLD 4306, Queensland, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Allied Health Assistant (Lifestyle Officer) Aha2 Coact 2024 at Sa Government Sa Health
Northfield SA 5085, South Australia, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Senior Administration Officer at Sa Government Sa Health
Adelaide SA 5000, South Australia, Australia - Full Time
Skills Needed
administrative processes, communication skills, administrative skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Aps 4/Aps 5 Hr Support Officer at Hudson Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Centre Director at Goodstart Early Learning
WN2, New South Wales, Australia - Full Time
Skills Needed
good communication skills
Specialization
N/A
Qualification
Diploma
Experience Required
N/A