PART-TIME MEDICAL SECRETARY

• Work/life balance – WFH options – 3 days a week
• Orthopaedic Surgeon – March commencement – upskill from GP
• Hurstville & Caringbah – street parking available
  Are you seeking an opportunity to enhance your existing skills while leveraging your GP/Physician admin background? Would you like a key role working with our delightful and approachable Surgeon? Do you have a keen eye for detail and exceptional customer service skills? Read on!

ABOUT US

This is a recently established Orthopaedic practice with rooms in Hurstville and Caringbah. The successful candidate would be working Monday, Wednesday and Thursday (Hurstville), and every alternate Wednesday (Caringbah) for half-day consulting sessions. There is the possibility to increase your working hours in the future.
Our Surgeon specialises in patients with lower limb Orthopaedic problems, with patients from a variety of different backgrounds and ages. Our practice’s vision is to provide those patients with a smooth, well-functioning, empathetic and supportive patient journey. On occasion, you will provide meet and greet (limited reception services) for another Orthopaedic Surgeon at Hurstville. Both Surgeons work together when performing more complex procedures.
A practice laptop and mobile phone will be provided for you to use on-site and for WFH.

ABOUT YOU

This is an exciting opportunity for you to step up, upskill and use your existing experience to assist our Surgeon in their paperlite practice. We are seeking an energetic, driven, self-motivated and customer service-minded Medical Secretary for a permanent part-time role. We are happy to train & upskill the right candidate that displays initiative and strong drive to run and support our practice. As such, Medical Receptionists with GP/Physician experience are welcome to apply!
As a key member of the team, you will play a vital role in ensuring the practice operates at its best, delivering outstanding patient care with empathy and attention to each patient’s needs. As the practice grows, your responsibilities and hours may also increase.

• Developing and implementing new practice systems
• Setting up consulting rooms
• Welcoming patients into the practice and answering phone calls in an efficient, friendly and courteous manner
• Delivering exceptional customer service at all times (cannot be overstated)
• Professional communication - in person, over the phone and written
• Reception duties, including scheduling and managing patient appointments and taking payment
• Performing general administrative duties such as scanning, mail sorting, filing and following-up patient enquiries
• Undertaking Theatre bookings and Surgical billing including patient billing and processing of payments – training can be provided
• Supporting and assisting our Surgeon in a range of administration and ad-hoc tasks.
• Enjoy being flexible to assist our Surgeon and practice
• Maintain privacy of medical files and office records at all times
• No medical typing as we utilise AI software
  Appropriate above award remuneration based on skills and experience.