Date: 28 Aug 2025

Location:AU

• Rare opportunity to join our emergency response team!
• $103k base + 16.5% Super + allowances | 24/7 rotating Shift Work
• Hornsby depot location | Network travel required | Work use vehicle provided

Here at Ausgrid, we’re working on a future that works for everyone. As a leader in energy distribution, we’re proud of the work we do, delivering safe and reliable electricity to more than 2 million homes and businesses – that’s over 4 million Australians relying on us every day.
We’re driven by our purpose to make electricity accessible for all, and it’s our people that bring this to life. As we continue to grow, we are in search of exceptional talent to help us achieve our goals. We’re working today for a sustainable, affordable tomorrow.
We are powered by diversity. Our customers come from all walks of life, and so do we! We are committed to creating a diverse, respectful, and inclusive workforce, and encourage applications from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disability, people from culturally diverse backgrounds, and members of the LGBTQIA+ community.

Reporting to the Field Manager, the Emergency Services Officer (EMSO) is responsible for providing critical emergency response and diagnostic services to ensure the safety and reliability of Ausgrid’s network. This role operates on a 24/7 rotating shift roster, responding to network incidents such as storms, bushfires, and other emergency situations that impact the electrical grid.
As an EMSO, you will prioritise tasks to maximise productivity and ensure optimal use of resources. This includes replacing Low Voltage distribution fuses to maintain the integrity of the network and keep services running efficiently.
In addition to fieldwork, the EMSO conducts thorough investigations into incidents like electric shocks, fire damage, and high voltage (HV) into low voltage (LV) faults. You will also prepare detailed reports and collaborate with emergency services and regulatory bodies during these investigations. Furthermore, the role involves identifying non-conformance in customer installations and completing the necessary reporting to ensure safety and regulatory compliance.