EXCITING NEW OPPORTUNITY AT OUR RECENTLY REFURBISHED CLINIC – VILLAGE VETS COOLOCK!

We’re thrilled to announce a fantastic new opportunity to join our team at Village Vets Coolock! As we open the doors to our newly refurbished clinic, we’re looking for a Front of House Receptionist to be the welcoming face of our veterinary practice.
If you’re friendly, organised, and passionate about delivering excellent customer care, we’d love to hear from you. You’ll play a key role in ensuring our clients and their pets receive a warm and professional experience from the moment they walk through our doors.

WHY JOIN US?

Be part of a caring and supportive team
Work in a modern, state-of-the-art clinic
Help make a difference in the lives of pets and their people
Apply now and be part of something exciting at Village Vets Coolock!
Village Vets Mission: Making lives better through excellence in veterinary care while truly caring for the best interests of our patients, customers, and colleagues.
Our Coolock branch joined as a proud member of the Village Vets family in 2016 and is situated inside the Maxi Zoo pet shop. We have two consulting rooms, separate dog and cat wards, a surgical theatre, diagnostic facilities including an x-ray room, and a dental room. We have a light and comfortable reception area, and we’re passionate about fear-free techniques to help make every one of our patients’ visits to see us as comfortable as possible. We are conveniently located on the Malahide Road industrial park
The ideal candidate is a detail-oriented team player who will be leading the front of house team who are the first point of contact for visitors at the clinic and would also have an interest in learning about animal care with the goal of progressing their career.

Responsibilities

• Greet all visitors and welcome them to the clinic.
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients.
• Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Assist Vet nurses and Vets with patient care when necessary.
• Undertaking additional tasks as may be assigned.

Qualifications

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude.
• Excellent communication skills.
• 3 or more years of front of house experience.

In Village Vets, we strive to provide the best standard of care to our patients and the best service to our clients. We are proud to support our staff and encourage any interest in further education. Many of our receptionists have carried out certs in management and reception courses.
If you are interested in hearing more about this position apply below.
With continued growth, we may also have opportunities in other locations which we are happy to discuss at the interview stage.
NB: This job description is developed to help you gain a better understanding of the job role and is by no means exhaustive.
Job Type: Full-time
Pay: Up to €28,080.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Gym membership contribution
• Private medical insurance
• Paid Charity day
• Maternity/paternity/adoptive leave
• Bereavement leave
• LOS holidays
• Free pet health plan

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Will you in the future require a Work permit to work in Ireland?

Experience:

• front of house: 3 years (required)

Work authorisation:

• Ireland (required)

Work Location: In person
Application deadline: 25/7/2025
Reference ID: FOH Coolock
Job Types: Full-time, Permanent
Pay: Up to €28,080.00 per year

Benefits:

• Additional leave
• Bike to work scheme
• Company events
• Employee discount
• Gym membership
• Private medical insurance

Ability to commute/relocate:

• Coolock, CO. Dublin: reliably commute or plan to relocate before starting work (required)

Experience:

• Front of House: 2 years (required)
• Veterinary reception: 1 year (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person
Application deadline: 25/07/2025
Reference ID: Veterinary Front of House Receptionis

• Greet all visitors and welcome them to the clinic.
• Answer and direct phone calls.
• Schedule appointments.
• Checking in patients.
• Collecting payments.
• Maintain records as necessary .
• Manage the receptionist area and assist with admin tasks as needed.
• Assist Vet nurses and Vets with patient care when necessary.
• Undertaking additional tasks as may be assigned