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Head of Services (Senior Director) at Campari Group
Sesto San Giovanni, Lombardy, Italy - Full Time
Skills Needed
Service Delivery Platform Design, Target Operating Model, Portfolio Leadership, Global Governance, Executive Business Partnering, Change Leadership, Strategic Performance Management, Service Taxonomy, Stakeholder Management, Cross Functional Transformation, Resource Allocation, Risk And Compliance Management
Specialization
Requires over 15 years of leadership experience in structured multinationals, specifically in designing and scaling Service Delivery Models. Candidates should possess strong executive communication skills and a degree in Engineering, Business, or Computer Science.
Experience Required
Minimum 10 year(s)
Impiegato/a Ufficio Tecnico at Konecranes
Agrate Brianza, Lombardy, Italy - Full Time
Skills Needed
Mechanical Engineering, Electronic Engineering, Autocad 2d, Inventor, Technical Drawing, Machine Safety Regulations, Microsoft Office, Analytical Skills, Organizational Skills, Teamwork, Problem Solving, Proactivity, English Language, Italian Language
Specialization
Candidates must hold a degree in Mechanical or Electronic Engineering and possess several years of industrial experience. Proficiency in English and Italian, along with technical design software skills like AutoCAD or Inventor, is required.
Experience Required
Minimum 2 year(s)
Addetto/a accoglienza clienti at F.F. Group
Grosseto, Tuscany, Italy - Full Time
Skills Needed
Secretarial Skills, Appointment Scheduling, Switchboard Management, Administrative Support, Customer Reception, Organization, Priority Management, Attention To Detail
Specialization
A high school diploma is required for this position. Candidates must be reliable, precise, and capable of working independently with strong organizational skills.
Direttore Divisione Adattiva at IMC Holding
Latina, Lazio, Italy - Full Time
Skills Needed
P&L Management, Cross Selling Strategy, Product Development, Team Leadership, Partnership Management, Churn Analysis, Nps, Attach Rate, Regulatory Compliance, Strategic Planning, Operational Discipline, White Label Partnerships
Specialization
Requires over 7 years of experience in utilities, retail energy, or telco with a proven track record of managing real P&L. Must have expertise in regulated markets (ARERA, AGCOM) and experience with white-label technological partnerships.
Experience Required
Minimum 5 year(s)
Sales Assistant - Max Mara Taormina at Max Mara Fashion Group
Taormina, Sicily, Italy - Full Time
Skills Needed
Customer Orientation, Styling, English Proficiency, Retail Sales, Digital Proficiency, Empathy, Teamwork, Result Orientation
Specialization
Requires 3 years of mandatory experience in clothing retail and fluency in English. Candidates must be proactive, energetic, and possess strong interpersonal skills.
Experience Required
Minimum 2 year(s)
QA-QC Manager at FAM ENERGY SERVICE Srl
Ancona, Marche, Italy - Full Time
Skills Needed
Iso 9001, Quality Management Systems, Process Improvement, Risk Based Thinking, Internal Auditing, Non Conformity Management, Capa, Team Leadership, Performance Management, Strategic Planning, Quality Assurance, Quality Control, Certification Management, Compliance
Specialization
The role requires extensive experience in managing quality systems and leading professional teams. Candidates must possess strong knowledge of ISO 9001 standards and the ability to drive strategic quality objectives across the organization.
Experience Required
Minimum 5 year(s)
CYS_SOC Analyst_GCSC at Leonardo
Chieti, Abruzzo, Italy - Full Time
Skills Needed
Security Incident Analysis, Siem, Splunk, Edr/Xdr, Microsoft Defender, Crowdstrike, Tcp/Ip, Network Protocols, Perimeter Defense Architecture, Linux, Windows Security, Python, Bash, English B2, Incident Handling, Real Time Security Monitoring
Specialization
Requires a Master's degree in Mathematics, Physics, Engineering, Computer Science, or Cyber, though ITS or other cyber certifications are evaluable. Candidates should be junior or recent graduates with knowledge of SIEM, EDR/XDR, and basic network protocols.
F&B Brand & PR Specialist at Accor
Rome, Lazio, Italy - Full Time
Skills Needed
Graphic Design, B2b Sales, Public Relations, Event Management, Account Management, Social Media Marketing, Influencer Marketing, Market Mapping, Lead Generation, Brand Management, English Fluency, Italian Fluency, Canva Pro, Negotiation, Networking, Corporate Partnerships
Specialization
Candidates need 1-3 years of experience in marketing, PR, or B2B sales, preferably within the hospitality or F&B sectors. A bachelor's degree in Marketing, Communication, or a related field is required, along with proficiency in Canva and fluency in both English and Italian.
Experience Required
Minimum 2 year(s)
Chef de Partie at Ali Professional
Cima, Lombardy, Italy - Full Time
Skills Needed
Culinary Arts, Meat Preparation, Haccp Standards, Inventory Management, Menu Execution, Kitchen Equipment Operation, Food Quality Control, Team Collaboration
Specialization
Requires solid experience as a Chef de Partie in structured environments, specifically with meat-based cuisine. Candidates must possess strong knowledge of raw materials, processing techniques, and a high commitment to hygiene and order.
Experience Required
Minimum 2 year(s)
Promoter settore Telecomunicazioni CINISELLO at Praesidium
Cinisello Balsamo, Lombardy, Italy - Full Time
Skills Needed
Sales, Communication, Kpi Management, Customer Interaction, Reporting, Retail Promotion
Specialization
Candidates must have communication skills, reliability for weekend shifts, and previous experience in a similar role. Experience in large-scale retail (GDO/GDS) and owning a personal vehicle are considered a plus.
English Teacher Part Time Monza at Kids&Us
Monza, Lombardy, Italy - Full Time
Skills Needed
English Proficiency C2, Child Education, Communication Skills, Organizational Skills, Classroom Management, Creative Teaching, Theatre, Singing, Dance
Specialization
Candidates must have C2 level English proficiency, a positive attitude, and excellent communication skills. Experience in teaching or dynamic activities like theatre and dance is a plus but not required.
Pastry Chef (M/F/NB) at Accor
Como, Lombardy, Italy - Full Time
Skills Needed
Pastry Making, Team Management, Kitchen Hygiene, Recipe Standardization, Inventory Management, Staff Training, Menu Execution, Resource Management, Culinary Leadership, Food Storage
Specialization
Requires a passionate and creative professional capable of following recipes precisely and translating them into technical sheets. Must possess strong leadership skills to motivate the brigade and a comprehensive understanding of all kitchen roles.
Experience Required
Minimum 5 year(s)
Addetto/a al Confezionamento Industriale at F.F. Group
Parma, Emilia-Romagna, Italy - Full Time
Skills Needed
Gift Wrapping, Customer Service, Cashier Operations, Sales, Attention To Detail, Interpersonal Skills
Specialization
A high school diploma is required along with strong attention to detail and interpersonal skills. Candidates must be available to work weekends and holidays.
Back Office pratiche e supporto operativo Verona – Borgo Venezia at Smart
Verona, Veneto, Italy - Full Time
Skills Needed
Microsoft Office, Data Entry, Document Management, Digital Archiving, Customer Support, Organizational Skills, Attention To Detail, Administrative Support
Specialization
Candidates should have a good knowledge of the Office package, strong organizational skills, and attention to detail. Junior profiles are also welcome to apply.
Magazziniere at Polly English
Padua, Veneto, Italy - Full Time
Skills Needed
Goods Reception, Unloading, Inventory Control, Picking, Packing, Shipping Management, Documentation, Warehouse Organization, Teamwork, Reliability
Specialization
No previous experience is required as full training is provided. Candidates must be punctual, reliable, and available for full-time work.
Impiegato/a Gestione Ordini – Servizi per Privati e Imprese at F.F. Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Order Management, Microsoft Excel, Operational Coordination, Data Entry, Reporting, Customer Communication, Supplier Management, Time Management, Attention To Detail, Teamwork
Specialization
Candidates must hold a high school diploma and possess practical proficiency in Excel and digital tools. Strong organizational skills, precision, and the ability to work effectively in a team are essential.
Segretario/a at F.F. Group
Ancona, Marche, Italy - Full Time
Skills Needed
Reception, Administrative Support, Invoice Registration, Document Archiving, Calendar Management, Data Entry, Email Management, Shipping Coordination
Specialization
A diploma or degree in economic or legal fields is required. The candidate must demonstrate precision, reliability, and basic administrative knowledge.
Addetto/a allo Sportello – Divisione Logistica at ALLCARE HOMECARE LLC
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Service, Precision, Request Management
Specialization
The position is open to candidates without previous work experience who possess strong communication and problem-solving skills. Availability to work shifts, including weekends, is required.
Impiegato/a – Reception e accoglienza at RES Consultant Group
Paderno Dugnano, Lombardy, Italy - Full Time
Skills Needed
Customer Reception, Communication Skills, Telephone Handling, Email Management, Administrative Support
Specialization
A high school diploma is required for this position. Candidates should possess strong communication skills and a desire for professional growth.
Impiegato/a Gestione Logistica at F.F. Group
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Warehouse Organization, Document Control, Quality Control, Loading And Unloading, Teamwork, Problem Solving, Manual Dexterity
Specialization
Candidates should possess good manual dexterity and the ability to work effectively within a team. Strong problem-solving skills are also required.
Head of Services (Senior Director) at Campari Group
Sesto San Giovanni, Lombardy, Italy -
Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Delivery Platform Design, Target Operating Model, Portfolio Leadership, Global Governance, Executive Business Partnering, Change Leadership, Strategic Performance Management, Service Taxonomy, Stakeholder Management, Cross-functional Transformation, Resource Allocation, Risk and Compliance Management

Industry

Food and Beverage Services

Description
Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas. Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people. Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry. Role Mission Define the enterprise vision and operational objectives for an integrated Service Delivery Platform that consolidates end-to-end services to provide seamless, user-centric experiences efficiently. Develop a modular and scalable framework for service enablement, supported by technology, data/AI, and self-service capabilities—while aligning with market priorities to maximize adoption. Collaborate with Technology Platform leaders to ensure access to appropriate data and technological resources; note that this role does not oversee data strategy or technology design and implementation. Key Responsibilities 1. Enterprise Vision & Target Operating Model (TOM) Own the Service Delivery Platform vision and TOM—service taxonomy, platform blueprint, roles and decision rights—ensuring alignment to corporate strategy and the digital agenda; set guardrails that balance global standards with local flexibility. 2. Portfolio Leadership & Value Realization Prioritize the enterprise service portfolio, sponsor multi-year roadmaps, and hold accountability for outcome realization (experience, cost-to-serve, speed, risk); direct resources and investment to the highest-value journeys and markets. Leverage Tech & Data capabilities for service enhancements : Work through Technology Owners to secure enabling tech, data and AI capabilities (workflow, integration, APIs, self-service, analytics); remove roadblocks and align standards, without leading architecture or hands-on implementation. 3. Global Governance & Performance Establish service and platform governance (lifecycle, standards, controls), define KPI, SLA and experience metrics, and chair performance reviews—driving continuous improvement from pilots to global scale. 4. Business Partnering & Change Leadership Be the executive counterpart to business units and global functions: shape demand, sponsor robust business cases, and lead change and adoption across countries, enabling citizen development and co-creation where appropriate. 5. Organization, Talent & Ways of Working Build and inspire a high-performing multinational, multi-country leadership bench (service owners, product managers, platform operations); create Delivery Centers only where it makes financial and talent sense, while maintaining the local human touch. 6. Risk, Compliance & Security by Design Embed compliance and control requirements across the service lifecycle; ensure data access and identity models meet enterprise standards in partnership with IT and Security. Ideal candidate profile 15+ years’ experience in leadership role in structured multinationals (consumer goods/B2B background preferred) Proven record designing, implementing, and scaling Service Delivery Models/Platforms with measurable outcomes People leadership competencies gained in multinational, multi-country teams across shared services, local teams, and outsourcing ecosystems Executive business partnering with global functions and P&L leaders; strong in demand shaping and investment/business cases Mastery of Target Operating Models, service taxonomy, governance, and service-as-product lifecycle practices. Change leadership in complex, cross-functional transformations; strong cross-cultural influence and executive communication Strategic performance management expertise: KPI, SLA, experience metrics (CSAT/ESAT), adoption, cost-to-serve, cycle-time. Technology & data acumen, to orchestrate the enablement and adoption via CIO/IT and platform owners (no necessarily direct experience in tech design/build) Working knowledge of enabling platforms (e.g., ServiceNow, Microsoft Power Platform), workflow orchestration, APIs, automation/AI trends Degree in Engineering/Business/Computer Science; MBA preferred; ITIL, Lean/Six Sigma, PMP/PRINCE2, Prosci/ACMP are plus Our commitment to Diversity & Inclusion: At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law. Campari Group believes that fair compensation and equal opportunities are crucial for employees’ well-being, empowerment, and engagement. Our efforts to ensure fair pay have earned us the Fair Pay Certification by Fair Pay Workplace, an independent organization dedicated to dismantling pay disparities based on gender, race and their intersection. Note to applicants: Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question. Notice to third party agencies: Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.
Responsibilities
Define the enterprise vision and operational objectives for an integrated Service Delivery Platform to provide seamless, user-centric experiences. Lead the Target Operating Model, global governance, and business partnering to maximize service adoption and value realization.
Head of Services (Senior Director) at Campari Group
Sesto San Giovanni, Lombardy, Italy - Full Time
Skills Needed
Service Delivery Platform Design, Target Operating Model, Portfolio Leadership, Global Governance, Executive Business Partnering, Change Leadership, Strategic Performance Management, Service Taxonomy, Stakeholder Management, Cross Functional Transformation, Resource Allocation, Risk And Compliance Management
Specialization
Requires over 15 years of leadership experience in structured multinationals, specifically in designing and scaling Service Delivery Models. Candidates should possess strong executive communication skills and a degree in Engineering, Business, or Computer Science.
Experience Required
Minimum 10 year(s)
Impiegato/a Ufficio Tecnico at Konecranes
Agrate Brianza, Lombardy, Italy - Full Time
Skills Needed
Mechanical Engineering, Electronic Engineering, Autocad 2d, Inventor, Technical Drawing, Machine Safety Regulations, Microsoft Office, Analytical Skills, Organizational Skills, Teamwork, Problem Solving, Proactivity, English Language, Italian Language
Specialization
Candidates must hold a degree in Mechanical or Electronic Engineering and possess several years of industrial experience. Proficiency in English and Italian, along with technical design software skills like AutoCAD or Inventor, is required.
Experience Required
Minimum 2 year(s)
Addetto/a accoglienza clienti at F.F. Group
Grosseto, Tuscany, Italy - Full Time
Skills Needed
Secretarial Skills, Appointment Scheduling, Switchboard Management, Administrative Support, Customer Reception, Organization, Priority Management, Attention To Detail
Specialization
A high school diploma is required for this position. Candidates must be reliable, precise, and capable of working independently with strong organizational skills.
Direttore Divisione Adattiva at IMC Holding
Latina, Lazio, Italy - Full Time
Skills Needed
P&L Management, Cross Selling Strategy, Product Development, Team Leadership, Partnership Management, Churn Analysis, Nps, Attach Rate, Regulatory Compliance, Strategic Planning, Operational Discipline, White Label Partnerships
Specialization
Requires over 7 years of experience in utilities, retail energy, or telco with a proven track record of managing real P&L. Must have expertise in regulated markets (ARERA, AGCOM) and experience with white-label technological partnerships.
Experience Required
Minimum 5 year(s)
Sales Assistant - Max Mara Taormina at Max Mara Fashion Group
Taormina, Sicily, Italy - Full Time
Skills Needed
Customer Orientation, Styling, English Proficiency, Retail Sales, Digital Proficiency, Empathy, Teamwork, Result Orientation
Specialization
Requires 3 years of mandatory experience in clothing retail and fluency in English. Candidates must be proactive, energetic, and possess strong interpersonal skills.
Experience Required
Minimum 2 year(s)
QA-QC Manager at FAM ENERGY SERVICE Srl
Ancona, Marche, Italy - Full Time
Skills Needed
Iso 9001, Quality Management Systems, Process Improvement, Risk Based Thinking, Internal Auditing, Non Conformity Management, Capa, Team Leadership, Performance Management, Strategic Planning, Quality Assurance, Quality Control, Certification Management, Compliance
Specialization
The role requires extensive experience in managing quality systems and leading professional teams. Candidates must possess strong knowledge of ISO 9001 standards and the ability to drive strategic quality objectives across the organization.
Experience Required
Minimum 5 year(s)
CYS_SOC Analyst_GCSC at Leonardo
Chieti, Abruzzo, Italy - Full Time
Skills Needed
Security Incident Analysis, Siem, Splunk, Edr/Xdr, Microsoft Defender, Crowdstrike, Tcp/Ip, Network Protocols, Perimeter Defense Architecture, Linux, Windows Security, Python, Bash, English B2, Incident Handling, Real Time Security Monitoring
Specialization
Requires a Master's degree in Mathematics, Physics, Engineering, Computer Science, or Cyber, though ITS or other cyber certifications are evaluable. Candidates should be junior or recent graduates with knowledge of SIEM, EDR/XDR, and basic network protocols.
F&B Brand & PR Specialist at Accor
Rome, Lazio, Italy - Full Time
Skills Needed
Graphic Design, B2b Sales, Public Relations, Event Management, Account Management, Social Media Marketing, Influencer Marketing, Market Mapping, Lead Generation, Brand Management, English Fluency, Italian Fluency, Canva Pro, Negotiation, Networking, Corporate Partnerships
Specialization
Candidates need 1-3 years of experience in marketing, PR, or B2B sales, preferably within the hospitality or F&B sectors. A bachelor's degree in Marketing, Communication, or a related field is required, along with proficiency in Canva and fluency in both English and Italian.
Experience Required
Minimum 2 year(s)
Chef de Partie at Ali Professional
Cima, Lombardy, Italy - Full Time
Skills Needed
Culinary Arts, Meat Preparation, Haccp Standards, Inventory Management, Menu Execution, Kitchen Equipment Operation, Food Quality Control, Team Collaboration
Specialization
Requires solid experience as a Chef de Partie in structured environments, specifically with meat-based cuisine. Candidates must possess strong knowledge of raw materials, processing techniques, and a high commitment to hygiene and order.
Experience Required
Minimum 2 year(s)
Promoter settore Telecomunicazioni CINISELLO at Praesidium
Cinisello Balsamo, Lombardy, Italy - Full Time
Skills Needed
Sales, Communication, Kpi Management, Customer Interaction, Reporting, Retail Promotion
Specialization
Candidates must have communication skills, reliability for weekend shifts, and previous experience in a similar role. Experience in large-scale retail (GDO/GDS) and owning a personal vehicle are considered a plus.
English Teacher Part Time Monza at Kids&Us
Monza, Lombardy, Italy - Full Time
Skills Needed
English Proficiency C2, Child Education, Communication Skills, Organizational Skills, Classroom Management, Creative Teaching, Theatre, Singing, Dance
Specialization
Candidates must have C2 level English proficiency, a positive attitude, and excellent communication skills. Experience in teaching or dynamic activities like theatre and dance is a plus but not required.
Pastry Chef (M/F/NB) at Accor
Como, Lombardy, Italy - Full Time
Skills Needed
Pastry Making, Team Management, Kitchen Hygiene, Recipe Standardization, Inventory Management, Staff Training, Menu Execution, Resource Management, Culinary Leadership, Food Storage
Specialization
Requires a passionate and creative professional capable of following recipes precisely and translating them into technical sheets. Must possess strong leadership skills to motivate the brigade and a comprehensive understanding of all kitchen roles.
Experience Required
Minimum 5 year(s)
Addetto/a al Confezionamento Industriale at F.F. Group
Parma, Emilia-Romagna, Italy - Full Time
Skills Needed
Gift Wrapping, Customer Service, Cashier Operations, Sales, Attention To Detail, Interpersonal Skills
Specialization
A high school diploma is required along with strong attention to detail and interpersonal skills. Candidates must be available to work weekends and holidays.
Back Office pratiche e supporto operativo Verona – Borgo Venezia at Smart
Verona, Veneto, Italy - Full Time
Skills Needed
Microsoft Office, Data Entry, Document Management, Digital Archiving, Customer Support, Organizational Skills, Attention To Detail, Administrative Support
Specialization
Candidates should have a good knowledge of the Office package, strong organizational skills, and attention to detail. Junior profiles are also welcome to apply.
Magazziniere at Polly English
Padua, Veneto, Italy - Full Time
Skills Needed
Goods Reception, Unloading, Inventory Control, Picking, Packing, Shipping Management, Documentation, Warehouse Organization, Teamwork, Reliability
Specialization
No previous experience is required as full training is provided. Candidates must be punctual, reliable, and available for full-time work.
Impiegato/a Gestione Ordini – Servizi per Privati e Imprese at F.F. Group
Florence, Tuscany, Italy - Full Time
Skills Needed
Order Management, Microsoft Excel, Operational Coordination, Data Entry, Reporting, Customer Communication, Supplier Management, Time Management, Attention To Detail, Teamwork
Specialization
Candidates must hold a high school diploma and possess practical proficiency in Excel and digital tools. Strong organizational skills, precision, and the ability to work effectively in a team are essential.
Segretario/a at F.F. Group
Ancona, Marche, Italy - Full Time
Skills Needed
Reception, Administrative Support, Invoice Registration, Document Archiving, Calendar Management, Data Entry, Email Management, Shipping Coordination
Specialization
A diploma or degree in economic or legal fields is required. The candidate must demonstrate precision, reliability, and basic administrative knowledge.
Addetto/a allo Sportello – Divisione Logistica at ALLCARE HOMECARE LLC
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Service, Precision, Request Management
Specialization
The position is open to candidates without previous work experience who possess strong communication and problem-solving skills. Availability to work shifts, including weekends, is required.
Impiegato/a – Reception e accoglienza at RES Consultant Group
Paderno Dugnano, Lombardy, Italy - Full Time
Skills Needed
Customer Reception, Communication Skills, Telephone Handling, Email Management, Administrative Support
Specialization
A high school diploma is required for this position. Candidates should possess strong communication skills and a desire for professional growth.
Impiegato/a Gestione Logistica at F.F. Group
Modena, Emilia-Romagna, Italy - Full Time
Skills Needed
Warehouse Organization, Document Control, Quality Control, Loading And Unloading, Teamwork, Problem Solving, Manual Dexterity
Specialization
Candidates should possess good manual dexterity and the ability to work effectively within a team. Strong problem-solving skills are also required.