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BMC Helix Support / Technical Support Analyst (Remote) at Müller`s Solutions
Lisbon, , Portugal - Full Time
Skills Needed
Bmc Helix, Technical Support, Troubleshooting, Customer Service, Analytical Skills, Communication Skills, Process Improvement, Itil, Software Updates, Documentation, Implementation, Training, Remote Work, Attention To Detail, Ticketing Systems, Problem Solving
Specialization
A bachelor's degree in Computer Science or a related field is required, along with a minimum of 2 years of technical support experience. Candidates should have in-depth knowledge of BMC Helix and strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Vendedor/a Moda KIABI Parque Nascente (Com termo certo - Part time) at Kiabi
Rio Tinto, , Portugal - Full Time
Skills Needed
Customer Service, Fashion Knowledge, Creativity, Proactivity, Teamwork
Specialization
You should be available to work rotating shifts in the morning and afternoon and have a passion for fashion and customer advising. Creativity, commitment, and proactivity are essential qualities for this role.
Operador de Produção at Job&Talent powered by Multitempo
Valongo, , Portugal - Full Time
Skills Needed
Production Line Operation, Quality Standards, Safety Compliance, Productivity Goals, Physical Endurance, Industrial Environment
Specialization
Minimum education required is the 9th grade, with preference for experience in an industrial environment. Candidates must have their own vehicle and be available for immediate shift work.
Candidatura espontânea | Vendas at El Corte Inglés
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Stock Management, Product Organization, Sales Support, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
Candidates should be available for full-time rotating hours or fixed part-time schedules. A focus on customer service and teamwork is emphasized.
Car Rental Return Agent (M/F) at Klass Wagen Group
Perafita, , Portugal - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Time Management, Teamwork, Computer Skills, Driving License, Proficiency In Portuguese, Proficiency In English
Specialization
Candidates must have a minimum of 1 year of experience in customer service and a mandatory driving license (B category). Proficiency in Portuguese and English, along with strong communication and teamwork skills, is also required.
Gestor de Contacto (m/f) at GuestWorld
Porto Salvo, , Portugal - Full Time
Skills Needed
Customer Service, Communication, Organization, Team Spirit, Responsibility, Dedication, Ethics, Empathy, Problem Solving, Document Management
Specialization
Candidates should have completed high school or hold a degree, along with experience in customer service. Intermediate English proficiency is mandatory, along with strong communication and organizational skills.
HR Performance and Portfolio Analyst at AstraZeneca
Lisbon, , Portugal - Full Time
Skills Needed
Data Strategy, Roi Measurement, Data Governance, Stakeholder Partnership, Hr Planning Cycle Analytics, Data Visualization, Data Integrity, Collaboration, Project Management, Data Analysis, Kpi Tracking, Customer Focus, Ms Powerpoint, Smartsheets, Excel, Powerbi
Specialization
Candidates should have proven experience in managing cross-functional projects and expertise in analyzing data sets with a focus on commercial and financial acumen. Strong skills in KPI implementation and collaborative decision-making are essential.
Experience Required
Minimum 2 year(s)
Talent Acquisition Specialist at Jscrambler
Porto, , Portugal - Full Time
Skills Needed
Talent Acquisition, Recruitment, Linkedin Recruiter, Communication, Interpersonal Skills, Organization, Detail Oriented, Proactivity, Collaboration, Teamwork, Empathy, Sourcing, Onboarding, Hris Systems, Candidate Experience, Recruitment Metrics
Specialization
Candidates should have 2-5 years of experience in talent acquisition or a similar HR role, with strong skills in LinkedIn Recruiter and exceptional communication abilities. They should be organized, proactive, and comfortable in fast-paced environments.
Experience Required
Minimum 2 year(s)
AI Business Process Solution Specialist at Microsoft
Lisbon, , Portugal - Full Time
Skills Needed
Consultative Solution Selling, Business Applications, Enterprise Technology Sales, Dynamics 365, Power Platform, Ai Driven Business Applications, Executive Level Communication, Relationship Building, Pipeline Management, Sales Execution, Customer Satisfaction, Market Analysis, Thought Leadership, Mentoring, Collaboration, Technical Expertise
Specialization
Candidates should have solid experience in consultative solution selling or technology-related sales, with a strong understanding of Dynamics 365 and AI-driven applications being highly advantageous. A bachelor's degree in a related field or equivalent experience is required.
Experience Required
Minimum 10 year(s)
Norwegian Speaking Airline Customer Service Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Norwegian, Fluency In English, Customer Service, Interpersonal Skills, Problem Resolution, Fast Paced Environment, Customer Service Software, Microsoft Office, Detail Oriented, Organizational Abilities, Passion For Travel
Specialization
Fluency in Norwegian and English is required, along with experience in customer service, preferably in the airline or tourism industry. Strong interpersonal skills and the ability to thrive in a fast-paced environment are essential.
Comercial B2B – Recrutamento & Desenvolvimento de Negócio (Porto) at Sell Point
Porto, , Portugal - Full Time
Skills Needed
B2b Sales, Communication, Negotiation, Relationship Building, Proactivity, Resilience, Results Orientation, Organization, Autonomy, Business Development, Entrepreneurial Spirit
Specialization
Candidates must have proven experience in B2B sales and possess strong communication, negotiation, and relationship-building skills. A dynamic, proactive, and results-oriented profile is essential, along with the ability to manage commercial processes independently.
Experience Required
Minimum 2 year(s)
Técnico de Laboratório - Curso Técnico ou Licenciatura (M/F/X) at Eurofins
Paredes, , Portugal - Full Time
Skills Needed
Analytical Skills, Methodical, Organized, English Proficiency
Specialization
Candidates must have a Level V - CTeSP or Level VI - Bachelor's degree in the sciences. Additionally, knowledge of the English language and strong analytical, methodical, and organizational skills are required.
Operador de loja_CC Fórum Coimbra (30h) at La Casa de las Carcasas
Coimbra, , Portugal - Full Time
Skills Needed
Customer Service, Sales Techniques, Teamwork, Communication, Stock Management, Store Organization
Specialization
No prior experience is required as training will be provided. The company seeks enthusiastic individuals who care about customer happiness and want to be part of an exceptional team.
IT Systems Lead at YLD
, , Portugal - Full Time
Skills Needed
It Operations, Information Security, Compliance Frameworks, Identity Management, Access Management, Network Administration, Infrastructure As Code, Policy Development, Vendor Management, Technical Support, Security Assurance, Gdpr Compliance, Analytical Skills, Problem Solving, Communication Skills, Team Collaboration
Specialization
Candidates should have over 5 years of experience in IT systems engineering with a focus on information security and compliance. Strong knowledge of network administration and experience with compliance frameworks like ISO 27001 and SOC 2 are essential.
Experience Required
Minimum 5 year(s)
Entertainment Team Leader (m/f/d) at Leverage
Lisbon, , Portugal - Full Time
Skills Needed
Leadership, Motivation, Team Coordination, Event Planning, Communication, Organization, Reliability, Approachability, Entertainment, Animation, Guest Satisfaction, Positive Atmosphere, English Communication, German Skills, French Skills
Specialization
Candidates should have previous experience in entertainment or animation and feel comfortable taking responsibility and guiding others. Strong communication skills in English are required, with German and/or French being a plus.
Experience Required
Minimum 2 year(s)
Cloud Data Engineer (AWS) at Alongside
Porto, , Portugal - Full Time
Skills Needed
Cloud Data Engineering, Aws, Data Pipelines, Lakehouse Architectures, Etl Workflows, Airflow, Python, Sql, Spark, Devops, Ci Cd, Aws Services, Terraform, Cloudformation, Docker, Linux
Specialization
Candidates should have 3–5 years of experience building data pipelines on AWS, with a strong background in data solution design and ETL. Proficiency in Python, SQL, and AWS services is essential, along with familiarity with Terraform or CloudFormation.
Experience Required
Minimum 2 year(s)
Executive Assistant at Talent Voyager
, , Portugal - Full Time
Skills Needed
Executive Support, Calendar Management, Email Management, Communication, Problem Solving, Organizational Skills, Project Management, Attention To Detail, Time Management, Interpersonal Skills, Technology Proficiency, Multi Tasking, Self Motivation, Fluency In English, Fluency In Portuguese, Clerical Ability
Specialization
Candidates should have 1-2 years of experience in Amazon Advertising and must be fluent in both English and Portuguese. A reliable, self-motivated individual with strong organizational skills and a friendly demeanor is preferred.
Business Analyst at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Business Analyst, Finance Concepts, Customer Care, Team Interaction, Self Motivated, Prioritization, Stress Management, Listening Skills, Questioning Ability
Specialization
Candidates should have a degree in computer science or a related IT field and at least 3 years of experience in IT/Financial project management. Strong experience in relational databases and advanced French with intermediate English is required.
Experience Required
Minimum 2 year(s)
Customer Success Manager at Unit4-Australia
Porto, , Portugal - Full Time
Skills Needed
Customer Success, Account Management, Saas, Procurement, Sourcing, Change Management, Relationship Building, Communication, Analytical Skills, Microsoft Office, Customer Engagement, Adaptability, Collaboration, Strategic Advice, Problem Solving, Data Interpretation
Specialization
Candidates should have proven experience in a customer-facing role and be fluent in English and Spanish. A degree in a related field and knowledge of procurement or sourcing is preferred.
Experience Required
Minimum 2 year(s)
Sales Advisor | Viseu - Palácio do Gelo | Part time | Temporário (reforço d at H&M Group
Viseu, , Portugal - Full Time
Skills Needed
Customer Service, Fashion Knowledge, Team Collaboration, Communication, Creativity, Flexibility, Sales Promotion, Technology Adaptability
Specialization
We are looking for individuals with customer service experience in fashion or retail and a passion for providing exceptional in-store experiences. Ideal candidates should be communicative, creative, and eager to learn and develop.
BMC Helix Support / Technical Support Analyst (Remote) at Müller`s Solutions
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

BMC Helix, Technical Support, Troubleshooting, Customer Service, Analytical Skills, Communication Skills, Process Improvement, ITIL, Software Updates, Documentation, Implementation, Training, Remote Work, Attention to Detail, Ticketing Systems, Problem Solving

Industry

IT Services and IT Consulting

Description
Müller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive approach in providing solutions while ensuring a high level of customer satisfaction. Key Responsibilities: Provide efficient first-level technical assistance to clients using BMC Helix, addressing and resolving inquiries promptly. Troubleshoot issues related to BMC Helix, including installation, configuration, and operational challenges. Guide clients through the implementation process, ensuring effective usage of the BMC Helix platform. Document technical problems and solutions systematically to build a robust knowledge base for future reference. Collaborate with product teams to communicate customer feedback and assist in routine software updates. Participate in training sessions and webinars to educate users on best practices within the BMC Helix environment. Contribute to process improvement initiatives that enhance customer support experiences. Requirements: Bachelor's degree in Computer Science, Information Technology, or related discipline. Minimum of 2 years of technical support experience, ideally within a software or IT service environment. In-depth knowledge of BMC Helix and experience with ticketing systems. Strong analytical and troubleshooting skills, with attention to detail. Excellent verbal and written communication abilities to convey complex information clearly. Ability to work independently in a remote setup while managing efficiency and productivity. Customer-oriented mindset with a dedication to exceeding client expectations. Preferred Qualifications: Experience in ITIL frameworks or IT service management processes. Familiarity with other IT service management tools and methodologies. Prior experience in a remote technical support role. Relevant certifications in BMC Helix or IT support services are a plus. Capability to prioritize tasks effectively and work under minimal supervision.
Responsibilities
Provide first-level technical assistance to clients using BMC Helix and troubleshoot various issues related to the software. Collaborate with product teams and participate in training sessions to enhance customer support experiences.
BMC Helix Support / Technical Support Analyst (Remote) at Müller`s Solutions
Lisbon, , Portugal - Full Time
Skills Needed
Bmc Helix, Technical Support, Troubleshooting, Customer Service, Analytical Skills, Communication Skills, Process Improvement, Itil, Software Updates, Documentation, Implementation, Training, Remote Work, Attention To Detail, Ticketing Systems, Problem Solving
Specialization
A bachelor's degree in Computer Science or a related field is required, along with a minimum of 2 years of technical support experience. Candidates should have in-depth knowledge of BMC Helix and strong analytical and communication skills.
Experience Required
Minimum 2 year(s)
Vendedor/a Moda KIABI Parque Nascente (Com termo certo - Part time) at Kiabi
Rio Tinto, , Portugal - Full Time
Skills Needed
Customer Service, Fashion Knowledge, Creativity, Proactivity, Teamwork
Specialization
You should be available to work rotating shifts in the morning and afternoon and have a passion for fashion and customer advising. Creativity, commitment, and proactivity are essential qualities for this role.
Operador de Produção at Job&Talent powered by Multitempo
Valongo, , Portugal - Full Time
Skills Needed
Production Line Operation, Quality Standards, Safety Compliance, Productivity Goals, Physical Endurance, Industrial Environment
Specialization
Minimum education required is the 9th grade, with preference for experience in an industrial environment. Candidates must have their own vehicle and be available for immediate shift work.
Candidatura espontânea | Vendas at El Corte Inglés
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Stock Management, Product Organization, Sales Support, Teamwork, Communication, Problem Solving, Attention To Detail
Specialization
Candidates should be available for full-time rotating hours or fixed part-time schedules. A focus on customer service and teamwork is emphasized.
Car Rental Return Agent (M/F) at Klass Wagen Group
Perafita, , Portugal - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Time Management, Teamwork, Computer Skills, Driving License, Proficiency In Portuguese, Proficiency In English
Specialization
Candidates must have a minimum of 1 year of experience in customer service and a mandatory driving license (B category). Proficiency in Portuguese and English, along with strong communication and teamwork skills, is also required.
Gestor de Contacto (m/f) at GuestWorld
Porto Salvo, , Portugal - Full Time
Skills Needed
Customer Service, Communication, Organization, Team Spirit, Responsibility, Dedication, Ethics, Empathy, Problem Solving, Document Management
Specialization
Candidates should have completed high school or hold a degree, along with experience in customer service. Intermediate English proficiency is mandatory, along with strong communication and organizational skills.
HR Performance and Portfolio Analyst at AstraZeneca
Lisbon, , Portugal - Full Time
Skills Needed
Data Strategy, Roi Measurement, Data Governance, Stakeholder Partnership, Hr Planning Cycle Analytics, Data Visualization, Data Integrity, Collaboration, Project Management, Data Analysis, Kpi Tracking, Customer Focus, Ms Powerpoint, Smartsheets, Excel, Powerbi
Specialization
Candidates should have proven experience in managing cross-functional projects and expertise in analyzing data sets with a focus on commercial and financial acumen. Strong skills in KPI implementation and collaborative decision-making are essential.
Experience Required
Minimum 2 year(s)
Talent Acquisition Specialist at Jscrambler
Porto, , Portugal - Full Time
Skills Needed
Talent Acquisition, Recruitment, Linkedin Recruiter, Communication, Interpersonal Skills, Organization, Detail Oriented, Proactivity, Collaboration, Teamwork, Empathy, Sourcing, Onboarding, Hris Systems, Candidate Experience, Recruitment Metrics
Specialization
Candidates should have 2-5 years of experience in talent acquisition or a similar HR role, with strong skills in LinkedIn Recruiter and exceptional communication abilities. They should be organized, proactive, and comfortable in fast-paced environments.
Experience Required
Minimum 2 year(s)
AI Business Process Solution Specialist at Microsoft
Lisbon, , Portugal - Full Time
Skills Needed
Consultative Solution Selling, Business Applications, Enterprise Technology Sales, Dynamics 365, Power Platform, Ai Driven Business Applications, Executive Level Communication, Relationship Building, Pipeline Management, Sales Execution, Customer Satisfaction, Market Analysis, Thought Leadership, Mentoring, Collaboration, Technical Expertise
Specialization
Candidates should have solid experience in consultative solution selling or technology-related sales, with a strong understanding of Dynamics 365 and AI-driven applications being highly advantageous. A bachelor's degree in a related field or equivalent experience is required.
Experience Required
Minimum 10 year(s)
Norwegian Speaking Airline Customer Service Agent -Remote in Greece at Patrique Mercier Recruitment
, , Portugal - Full Time
Skills Needed
Fluency In Norwegian, Fluency In English, Customer Service, Interpersonal Skills, Problem Resolution, Fast Paced Environment, Customer Service Software, Microsoft Office, Detail Oriented, Organizational Abilities, Passion For Travel
Specialization
Fluency in Norwegian and English is required, along with experience in customer service, preferably in the airline or tourism industry. Strong interpersonal skills and the ability to thrive in a fast-paced environment are essential.
Comercial B2B – Recrutamento & Desenvolvimento de Negócio (Porto) at Sell Point
Porto, , Portugal - Full Time
Skills Needed
B2b Sales, Communication, Negotiation, Relationship Building, Proactivity, Resilience, Results Orientation, Organization, Autonomy, Business Development, Entrepreneurial Spirit
Specialization
Candidates must have proven experience in B2B sales and possess strong communication, negotiation, and relationship-building skills. A dynamic, proactive, and results-oriented profile is essential, along with the ability to manage commercial processes independently.
Experience Required
Minimum 2 year(s)
Técnico de Laboratório - Curso Técnico ou Licenciatura (M/F/X) at Eurofins
Paredes, , Portugal - Full Time
Skills Needed
Analytical Skills, Methodical, Organized, English Proficiency
Specialization
Candidates must have a Level V - CTeSP or Level VI - Bachelor's degree in the sciences. Additionally, knowledge of the English language and strong analytical, methodical, and organizational skills are required.
Operador de loja_CC Fórum Coimbra (30h) at La Casa de las Carcasas
Coimbra, , Portugal - Full Time
Skills Needed
Customer Service, Sales Techniques, Teamwork, Communication, Stock Management, Store Organization
Specialization
No prior experience is required as training will be provided. The company seeks enthusiastic individuals who care about customer happiness and want to be part of an exceptional team.
IT Systems Lead at YLD
, , Portugal - Full Time
Skills Needed
It Operations, Information Security, Compliance Frameworks, Identity Management, Access Management, Network Administration, Infrastructure As Code, Policy Development, Vendor Management, Technical Support, Security Assurance, Gdpr Compliance, Analytical Skills, Problem Solving, Communication Skills, Team Collaboration
Specialization
Candidates should have over 5 years of experience in IT systems engineering with a focus on information security and compliance. Strong knowledge of network administration and experience with compliance frameworks like ISO 27001 and SOC 2 are essential.
Experience Required
Minimum 5 year(s)
Entertainment Team Leader (m/f/d) at Leverage
Lisbon, , Portugal - Full Time
Skills Needed
Leadership, Motivation, Team Coordination, Event Planning, Communication, Organization, Reliability, Approachability, Entertainment, Animation, Guest Satisfaction, Positive Atmosphere, English Communication, German Skills, French Skills
Specialization
Candidates should have previous experience in entertainment or animation and feel comfortable taking responsibility and guiding others. Strong communication skills in English are required, with German and/or French being a plus.
Experience Required
Minimum 2 year(s)
Cloud Data Engineer (AWS) at Alongside
Porto, , Portugal - Full Time
Skills Needed
Cloud Data Engineering, Aws, Data Pipelines, Lakehouse Architectures, Etl Workflows, Airflow, Python, Sql, Spark, Devops, Ci Cd, Aws Services, Terraform, Cloudformation, Docker, Linux
Specialization
Candidates should have 3–5 years of experience building data pipelines on AWS, with a strong background in data solution design and ETL. Proficiency in Python, SQL, and AWS services is essential, along with familiarity with Terraform or CloudFormation.
Experience Required
Minimum 2 year(s)
Executive Assistant at Talent Voyager
, , Portugal - Full Time
Skills Needed
Executive Support, Calendar Management, Email Management, Communication, Problem Solving, Organizational Skills, Project Management, Attention To Detail, Time Management, Interpersonal Skills, Technology Proficiency, Multi Tasking, Self Motivation, Fluency In English, Fluency In Portuguese, Clerical Ability
Specialization
Candidates should have 1-2 years of experience in Amazon Advertising and must be fluent in both English and Portuguese. A reliable, self-motivated individual with strong organizational skills and a friendly demeanor is preferred.
Business Analyst at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Business Analyst, Finance Concepts, Customer Care, Team Interaction, Self Motivated, Prioritization, Stress Management, Listening Skills, Questioning Ability
Specialization
Candidates should have a degree in computer science or a related IT field and at least 3 years of experience in IT/Financial project management. Strong experience in relational databases and advanced French with intermediate English is required.
Experience Required
Minimum 2 year(s)
Customer Success Manager at Unit4-Australia
Porto, , Portugal - Full Time
Skills Needed
Customer Success, Account Management, Saas, Procurement, Sourcing, Change Management, Relationship Building, Communication, Analytical Skills, Microsoft Office, Customer Engagement, Adaptability, Collaboration, Strategic Advice, Problem Solving, Data Interpretation
Specialization
Candidates should have proven experience in a customer-facing role and be fluent in English and Spanish. A degree in a related field and knowledge of procurement or sourcing is preferred.
Experience Required
Minimum 2 year(s)
Sales Advisor | Viseu - Palácio do Gelo | Part time | Temporário (reforço d at H&M Group
Viseu, , Portugal - Full Time
Skills Needed
Customer Service, Fashion Knowledge, Team Collaboration, Communication, Creativity, Flexibility, Sales Promotion, Technology Adaptability
Specialization
We are looking for individuals with customer service experience in fashion or retail and a passion for providing exceptional in-store experiences. Ideal candidates should be communicative, creative, and eager to learn and develop.