SKILLS AND QUALIFICATIONS:

• Strong computer literacy; proficiency in Microsoft Office and basic Excel (required)
• Strong organizational and time-management skills; able to meet deadlines consistently
• High degree of accuracy and attention to detail in data entry and recordkeeping
• Strong critical thinking skills with the ability to identify issues and analyze information
• Effective verbal and written communication skills
• Self-starter with a proactive approach to problem-solving

EDUCATION AND EXPERIENCE:

• 1+ years in customer service and/ or administration (preferred)
• Prior experience in accounts receivable, cashiering, or related financial role (preferred)
• Property management experience (preferred)

PHYSICAL REQUIREMENTS:

• Sit at a desk using a computer in an office setting
  Work Location: Scottsdale Corporate Office; 9000 E Pima Center Pkwy Scottsdale, AZ 85258
  Work Hours: Monday – Friday, 8a – 5p

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

DISCLAIMER:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check

• Receive, record and distribute homeowner assessment payments
• Process payments using bank scanners and financial software, ensuring accuracy and timeliness
• Maintain and update client databases, including handling return mail and processing web exceptions
• Support the Accounts Receivable team with day-to-day functions and special projects
• Respond to and manage a high volume of emails related to accounts receivable through the shared AR inbox
• Proactively communicate concerns or discrepancies with the supervisor
• Accurately manage high volumes of data entry with urgency and precision
• Maintain a calm, professional and customer-focused manner in all resident and community correspondences
• Ensure compliance with company policies and accounting procedures
• Perform other job-related functions as assigned