THE COMPANY

Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements.
We believe in leadership that supports empowerment and responsibility, while recognising and developing leadership qualities across Our Team. Together we bring out the best in each other. So, whether you’re interested in joining us as an individual contributor, manager, senior leader – or someone who aspires to growing into a leadership role – we look for people who are results focused, empathetic, visionary, empowering, and who ‘champion’ our cultures and values.

TECHNICAL ACCOUNT MANAGEMENT EXPERIENCE

• At least 7+ years of experience in technical account management, Program management or a related role, preferably within the telecommunications or mobile operator sector.

INDUSTRY KNOWLEDGE:

• Strong understanding of mobile networks, connectivity solutions, roaming, and local profiles.

TECHNICAL SKILLS:

• Understanding of MNO connectivity solutions is a must preferably in IoT space solutions
• Ability to understand and communicate technical details effectively.
• Familiarity with project management tools and methodologies is a plus.
• Up to date knowledge with the latest technologies and trends in mobile networks, including 5G, VoLTE and IoT/M2M

COMMUNICATION SKILLS:

• Exceptional communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Strong interpersonal skills with the ability to manage relationships with diverse stakeholders.

DESIRED QUALIFICATIONS

• Education:
• Bachelor’s degree in Telecommunications, Computer Science, Engineering, or a related field.
• PMP or equivalent project management certification is a plus but not essential.

THE ROLE

We are seeking an experienced Wholesale Technical Account Manager to act as the primary channel for managing projects and deliverables with mobile operators across the GCC region and beyond. The ideal candidate will have a strong background in working in the mobile network industry, with an in-depth understanding of mobile connectivity, including roaming, local MNO profiles, etc. This individual will excel at multitasking, ensuring seamless communication between our internal teams and mobile operator partners, and will play a pivotal role in tracking and managing deliverables and issues, ensuring that agreed timelines are met, and providing concise solutions for complex problems.

RESPONSIBILITIES OF THIS ROLE:

• Build and maintain close relationship with MNO technical teams to represent Cubic.
• Understand Cubic connectivity solution in the MNOs under responsibility and support the OEM projects
• Represent Wholesale team being a contributor into technical workshops with the MNOs and OEMs
• Be the single-point-of contact for MNO related technical queries from sales, pre-sales, network team and product management.
• Contribute to selection of new MNO Partners and support new local profile and roaming solution deployments
• Build a joint 18 month technical roadmap with MNO partners and Product Management.

ISSUE TRACKING & ACCOUNTABILITY:

• Maintain a detailed log of issues, deliverables, and their respective owners.
• Ensure clear ownership of tasks and follow-up to guarantee resolution and accountability.