SHAPE THE FUTURE. OWN YOUR IMPACT. EVOLVE WITH PAYARA.

At Payara, we aren’t just platform software, we shape the future of businesses. Whether you’re driving operational excellence, leading strategic projects or creating code, your work ensures our customers continue to receive excellent products and services.
We believe in ownership, accountability, and collaboration. We strive for excellence, pushing boundaries, and creating impact. Your curiosity will inspire others and drive success.
Join a globally distributed team where challenge is a mindset, innovation is key, and excellence is non-negotiable.

SUMMARY DETAILS

Role: Technical Sales Engineer
Seniority: Mid-level
Location: UK (100% Remote)
Compensation: Rate dependent on local market location and experience

DESIRABLE SKILLS & KNOWLEDGE

• Detailed knowledge and hands-on experience with the Payara Platform.
• Knowledge of sales and marketing techniques to enhance customer engagement.
• Awareness of the latest industry trends, discoveries, and developments.
• Strong customer service skills, including exceptional after-sales communication and care.
• Ability to analyze and present data effectively to management.

PERSONAL SKILLS & BEHAVIOURS

• Empathetic and professional in understanding and addressing client needs.
• Enthusiastic, positive, and proactive in tackling tasks and seeking improvements.
• Adaptable and resilient in fast-paced, dynamic environments.
• Personable with strong rapport-building and communication skills.
• Goal-driven with a focus on achieving both personal and company objectives.

ESSENTIAL QUALIFICATIONS

• Qualifications in Computer Science, Software Engineering or related field.

ROLE OVERVIEW

As a Technical Sales Engineer, you will be responsible for delivering technical expertise and exceptional customer service to drive sales and meet company targets. You will work closely with clients to understand their technical needs, provide tailored solutions, and deliver compelling product demonstrations, while collaborating with sales and service teams to achieve business goals.

WHAT YOU WILL BE DOING

• Deliver engaging technical presentations and live demonstrations to prospects and customers, explaining product features and benefits.
• Support sales executives in solution selling by matching customer requirements to proposed solutions.
• Understand clients’ technical needs and provide tailored solutions to meet those needs.
• Answer customer queries on technical issues, including backline ticket resolution.
• Maintain up-to-date knowledge of Payara’s offerings and competing products to effectively position solutions.
• Collaborate with sales and service teams to achieve company targets and personal KPIs.
• Build and maintain strong relationships with clients, ensuring excellent after-sales communication and care.
• Manage own schedule to balance customer engagements, consultancy, and internal collaboration.

At Payara, how we work matters just as much as what we work on. You’ll thrive in this role if you naturally live our values:

• Growth
• Openness
• Trust
• Excellence
• Passion
• Initiative
• Communit