111/GPOOHs Administration Assistant

at  Betsi Cadwaladr University Health Board

This post is fixed term/secondment for 24 months to meet the needs of the service.
Do you wish to be part of an exciting team to improve urgent and GP out of hours care in Wales?
If so,
We are seeking dynamic, highly motivated and enthusiastic individuals to join our National 111 Clinical Support Hub as part of the 111 Service roll out in North Wales. The administrators will support our GP’s and Pharmacists in the clinical hub with call flow management across North Wales, liaising with remote working GP’s and local GP OOH bases across the region escalating issues as they arise. The administrators will coordinate with bases regarding appointment slots, complete shift reports as required and regularly identify the number of calls waiting on the Queues. They will also support the National Workforce lead on rota management for our clinicians.
This is an exciting time to join the team as we roll out the service across North Wales and the Clinical Support hub operating hours will be Monday to Friday 6.30pm to 11pm and weekends 8am to 6pm, with a set amount of hours to be worked during the daytime period one day a week. We are flexible regarding the number of hours and days individuals wish to work.
These roles offer an exciting opportunity to be part of an innovative, dynamic and evolving team and our ideal candidates should have excellent communication and interpersonal skills and have the ability to manage their time effectively to meet the needs of the service.
If you believe that you meet the essential criteria and are looking for an exciting challenge in your career please do not hesitate in applying.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
If you wish to have a chat about the role please contact Steve James on stephen.james@wales.nhs.uk / or telephone 07741307923
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Please refer the Job description for details