12 months Contract - Neurology Nurse Field Case Manager - AB (Edmonton)

at  Specialty Health Network Inc

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHY THIS ROLE IS IMPORTANT?

Location: AB (Edmonton)
Position: Nurse Field Case Manager / Infirmier(ère) Gestionnaire de Cas sur le terrain
Employment Type: 12 months Contract

WHAT YOU WILL DO:

• Responsible for a patient and physician/clinic case load
• Work from home with up to approximately 50-75% of travel within provided territory, this will include occasional overnight stays.
• Act as the primary resource & contact for patients, physicians, Health Care Professionals, and vendors.
• Coordinates & facilitates the client progress from enrollment and throughout therapy
• Ensure thorough documentation in patient file to ensure continuity of care is maintained and that any changes in patient care are clearly identified and transitioned accordingly
• Provide status updates related to reimbursement; patient training requirements; pharmacy dispensing/ delivery/refill requests
• Report all Adverse Event (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures.
• Promotes communication and coordination between the MDs/pharma/patients/clinic staff and other departments within SDM Specialty Health Network
• Provide in-clinic, in-home, Long-term care, Hospital training & build relationships on behalf of the program
• Provided face to face and virtual education to patients, care partners and healthcare team
• Work collaboratively with the Pharma company representatives
• Respect confidentiality, advocate for patients/families to facilitate positive outcomes, and ensure that ethical issues are identified and resolved according to the Canadian Nurses Association Code of Ethics
• Demonstrate commitment to Continuous Quality Improvement
• Maintain high standards of professional practice by adhering to the ethics of the profession and keeping abreast of the latest professional advances
• Assume responsibility for personal and professional development
• Other responsibilities as required by SDM Specialty Health Network

TYPE OF ROLE:

Temporary with Benefits (Fixed Term)
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.