1st Line NOC Engineer
at Convergence Group
Solihull B90 4RZ, , United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 19 Jan, 2025 | GBP 35000 Annual | 20 Oct, 2024 | 1 year(s) or above | Good communication skills | No | No |
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Description:
1ST LINE NOC ENGINEER – KICKSTART YOUR TECH CAREER!
Are you passionate about technology and looking to build a career in telecoms? Join Convergence Group as a 1st Line NOC Engineer and be at the forefront of the action, solving real-world problems and growing your skills in an industry that keeps the world connected.
Responsibilities:
WHAT YOU’LL DO:
- Deliver top-notch customer service by resolving technical issues and keeping customers in the loop.
- Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like routers, switches, and Wi-Fi APs.
- Manage incident and request tickets with precision, escalating to senior engineers when needed.
- Assist with hardware and vendor management, ensuring swift resolution of faults.
PERKS OF THE ROLE:
- We’re dynamic and fast-paced.
- You’ll bag a fantastic base salary of £28,000-£35,000.
- 33 days holiday (including bank holidays and it only gets better!).
- Robust benefits, including an enhanced pension, Private Medical Insurance, Income Protection & Life Assurance.
- Learning and development? Absolutely!Dog-friendly office? Heck, yeah!
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
Proficient
1
Solihull B90 4RZ, United Kingdom