1st Line NOC Engineer

at  Convergence Group

Solihull B90 4RZ, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate19 Jan, 2025GBP 35000 Annual20 Oct, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

1ST LINE NOC ENGINEER – KICKSTART YOUR TECH CAREER!

Are you passionate about technology and looking to build a career in telecoms? Join Convergence Group as a 1st Line NOC Engineer and be at the forefront of the action, solving real-world problems and growing your skills in an industry that keeps the world connected.

Responsibilities:

WHAT YOU’LL DO:

  • Deliver top-notch customer service by resolving technical issues and keeping customers in the loop.
  • Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like routers, switches, and Wi-Fi APs.
  • Manage incident and request tickets with precision, escalating to senior engineers when needed.
  • Assist with hardware and vendor management, ensuring swift resolution of faults.

PERKS OF THE ROLE:

  • We’re dynamic and fast-paced.
  • You’ll bag a fantastic base salary of £28,000-£35,000.
  • 33 days holiday (including bank holidays and it only gets better!).
  • Robust benefits, including an enhanced pension, Private Medical Insurance, Income Protection & Life Assurance.
  • Learning and development? Absolutely!Dog-friendly office? Heck, yeah!


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Solihull B90 4RZ, United Kingdom