1st und 2nd Level Support Engineer - Rechenzentrum (w/m/d)

at  IONOS

1ST UND 2ND LEVEL SUPPORT ENGINEER - RECHENZENTRUM (W/M/D)

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

Tasks

• You monitor the server/network infrastructure - in particular Icinga/LibreNMS (including power supply, air conditioning, security systems) is your responsibility.
• You take care of the installation and configuration of network components and Linux serversYou accept and process customer reports.
• You carry out maintenance work and migrations of hardware and software.

Qualifications

• You enjoy working on site near the server landscape.
• Flexibility and willingness to work in shifts.
• Extensive knowledge of Linux environments (CentOS, AlmaLinux, Debian, Ubuntu).
• Experience in dealing with business customers.
• Good knowledge of German and English (at least B2 level).

Benefits

• Hybrid working model with home office option.
• Free drinks and fruit.
• Various employee discounts for activities and (InterNetX) products.
• Various employee events (e.g. Meet & Eat, company parties).
• Numerous training and development opportunities.
• Modern office facilities and equipment.
• Focus on sustainability through job ticket and job bike.

Note
InterNetX GmbH uses a group-wide applicant management system from IONOS SE for recruiting. By submitting your application, your data will therefore be shared with IONOS SE and processed by its responsible employees as part of the application process. The legal basis for this is § 26 BDSG (initiation of an employment relationship) and Art. 6 para. 1 lit. b GDPR (general contract initiation). Further information can be found in the data protection information for the Group-wide application process.
Job info
Location: München
Type: Full-time
Category: Data Center
Work experience: Professionals
Reference ID: 311
About IONOS
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a ’one-stop shop’ for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.

• You monitor the server/network infrastructure - in particular Icinga/LibreNMS (including power supply, air conditioning, security systems) is your responsibility.
• You take care of the installation and configuration of network components and Linux serversYou accept and process customer reports.
• You carry out maintenance work and migrations of hardware and software