2025 Design Development Program - Summer Internship - London

at  JPMorganChase

JOB DESCRIPTION

Start your career by partnering closely with our Experience Design teams (UX/UI Design, UX Research, Service Design) to learn, grow, and contribute to JPMorgan Chase & Co.’s portfolio of work. You will be mentored by UX design practitioners to create dynamic visual solutions, research the needs of our users, and drive design thinking on matters that add value to our business and have real-life impact on our customers. JPMorgan Chase is looking for highly motivated User Experience Designers and User Experience Researchers who will be part of multi-disciplinary teams committed to designing the future of banking through researching and designing useful, usable, and desirable products for our customers, clients and employees.
As a Summer Intern in the 2025 Firmwide Design Development Program (DDP), you will participate in a 9-week program centered around supporting new UX talent by providing a welcoming and diverse environment to learn and grow in the financial technology space. You will contribute to meaningful projects, develop your business acumen, and make fulfilling connections with our team members.
JPMorgan Chase & Co. is a leading financial services firm with operations worldwide. With over 55,000 technologists globally and an annual tech spend of $15 billion, JPMorgan Chase is dedicated to innovating and improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world’s most prominent corporate, institutional and government clients globally
In our internship program, we offer projects that provide exposure to our two design specialties: Experience Design and Experience Research. Experience Design conceptualizes, structure, and detail our offerings (services, products, and features) within the context of a broader user journey. Experience Research develops plans and conducts research to identify the wants, needs, and abilities of customers and end users, and translate those insights into recommendations for everything from experience strategies to detailed product design.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Pursuing a bachelor’s degree in relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) in a related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.)
• Expected graduation date of December 2025- June 2026
• Digital portfolio demonstrating the ability to think from the perspective of the user, including the ability to communicate the following stages for Experience Design, Experience Research: Problem, Ideation, Testing, Solution, Impact and Reflection

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Follow through on commitments, executing quality work within expected time frames
• Awareness of, and some experience with, user-centered design approaches
• Demonstrated proficiency in Interaction Design, as well as Visual/UI Design or Information Architecture
• Exposure to user-centered design practices
• Early development in adjacent skills such as User Research, UX Writing, and Prototyping
• Developing understanding of Accessibility Guidelines and Inclusive Design practices.
• Foundational communication and presentation skills, including articulating the rationale behind design decisions.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation

• Design and re-design product experiences under the guidance and direction of Experience Leads
• In partnership with UX Researchers and Lead Designers, participate in user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users
• Ideation and prototyping to explore different options, landing on elegant, and even unexpected, solutions that satisfy requirements
• Diagram the interactivity of the product, including user flows and wireframes
• Detail design, built upon our Design System, that brings our solutions to life
• Begin incorporating Accessibility and Inclusive Design practices
• Present work, and articulate design decisions, to Design Leads and your specific Product Team