2247 - Case Administrator - (Cambridgeshire and Peterborough) East of Engla

at  Ministry of Justice

GENERAL INFORMATION

Salary
£42,678 - £46,946
Working Pattern
Full Time
Vacancy Approach
External
Location
London
Region
London
Closing Date
31-Jan-2025
Business Unit
AGY - NOMS Agency
Post Type
Permanent
Civil Service Grade

DESCRIPTIONS & REQUIREMENTS

Job description

SUMMARY

This role is an exciting opportunity to contribute towards the Government’s commitment to eliminate rough sleeping by the end of 2023/24. The post holder will be responsible for a cluster of 1-3 prisons, splitting their time flexibly between the prisons in their portfolio. Prisons that release low numbers to the UK will fall under the ‘consultancy’ category; for these, post holders will be expected to offer ad-hoc housing advice but these prisons will not form part of their cluster.
The post holder will identify areas for improvement with respect to access to accommodation for prison leavers and will work in partnership with key strategic housing stakeholders, probation commissioned rehabilitative services (CRS), and Homelessness Prevention Teams (HPTs) to implement sustainable change. You will ensure that work between each prison and relevant HPTs continues to integrate, and that senior leaders across the agency are supported to improve the quality and use of data.
In order to offer informed support and guidance to Governors and their teams, the Strategic Housing Specialist will be required to understand, amongst other aspects, the security category of their base prison and the geographical locations to which prisoners will be released. Prison familiarisation training will be provided to ensure successful candidates have the fundamental knowledge they need to be effective in their roles.
For roles across the women’s prison estate, post holders should adopt a trauma-informed and gender specific approach to their role. Post holders should ensure that all activities reflect and embrace the diverse nature of prison populations, including the individual resettlement needs of the female prison population.

EXPERIENCE

The Candidate is required to have some experience of supporting delivery of the Homelessness Reduction Act, such as:

• Worked within the field of housing and/or homelessness, particularly supporting those at risk of homelessness into accommodation within the region.
• Worked with prisoners or those engaged in the criminal justice system.
• Worked with key related agencies, including prisons, probation and local authorities.
• History of developing partnerships with internal and external stakeholders.
• Worked in a multi-agency operational setting to achieve mutual outcomes.

The Candidate is required to have some understanding of:

• The Justice System, including the roles and responsibilities of prisons and probation.
• Housing legislation, particularly the Homelessness Reduction Act and the Duty to Refer.
• Accommodation options for those leaving prison.
• Benefit system and Universal Credit.
• Resettlement pathways and potential related accommodation needs of prison leavers.

Additional Information

JOB DESCRIPTION ATTACHMENT

• 
  2999 Strategic Housing Specialist JD v1.0.pdf (Job Description Attachment)

EXPERIENCE

We will assess your experience for this role via the following methods
Statement of Suitability
Evidence of Experience
Statement of Suitability

The job holder will be required to carry out the following responsibilities, activities and duties:

• The Strategic Housing Specialist will be responsible for co-ordinating the strategic response of 1-3 prisons to improve housing outcomes for prison leavers and people in prison. They shall strengthen and support partnership working between the prison, all relevant housing stakeholders and other key resettlement agencies. They will identify existing structures/partnership working to address homelessness from custody in the region, and work to develop new solutions to homelessness from custody.
• They will champion delivery of the Homelessness Reduction Act (HRA) and Duty to Refer (DtR), Offender Pathway (Wales) within the prison. This to include:

o Working with partners to ensure referrals under the DtR are as efficient and effective as possible.

• Design and deliver (or coordinate the delivery of) training related to homelessness within the prison and relevant statutory criminal justice agencies, so staff understand accommodation issues, increase their knowledge around the HRA and DtR, can identify related needs and have the knowledge to respond appropriately.

o Promote the HRA and DtR amongst prisoners to address unhelpful myths, set realistic housing expectations and encourage engagement with the commissioned rehabilitation service, prison housing stakeholders, and local authorities.
o Developing pre-release assessments with Local Authorities in response to DTRs, through telephone, video and in-person assessments.
o Design and deliver (or coordinate the delivery of) training related to homelessness within the prison and relevant statutory criminal justice agencies, so staff understand accommodation issues, increase their knowledge around the HRA and DtR, can identify related needs and have the knowledge to respond appropriately.
o Promote the HRA and DtR amongst prisoners to address unhelpful myths, set realistic housing expectations and encourage engagement with the commissioned rehabilitation service, prison housing stakeholders, and local authorities.

o Developing pre-release assessments with Local Authorities in response to DTRs, through telephone, video and in-person assessments.

• Promote the work of the Accommodation Commissioned Rehabilitative Services (CRS) within the prison and support these services by representing the prison on any joint engagement with external partners, such as local authorities or HPTs or local homelessness board. Contribute towards Accommodation CRS becoming successfully embedded into the prison and promote their work to the prison’s Senior Leadership Team. Help to find solutions to issues that arise in relation to practical challenges in service delivery and an understanding of the role of CRS with all relevant staff groups. This role will act as an enabler and will not manage, or duplicate efforts of, the Accommodation CRS.
• When working within a Probation Region delivering the Community Accommodation Service - Tier 3(CAS3) temporary accommodation provision:

o Ensure processes are in place to make sure the Duty to Refer has been discharged appropriately and that all other accommodation options have been fully explored before a CAS3 referral is made.
o Work with the Regional Probation team and their Homelessness Prevention Taskforce to maximise use of the accommodation offer for those at risk of homelessness, so that they can access interim accommodation at the point of release.

o When working within a Probation Region which is not delivering the Community Accommodation Service Tier 3 (CAS Tier 3) work with the prison and in particular the Heads of Reducing Reoffending and the Resettlement Team to support them in ensuring that strategic and operational links are made with the relevant Regional Homelessness Prevention Team.

• Support and upskill staff across the agency (including CPPs and POMs) to ensure accommodation needs are identified and addressed appropriately, to understand relevant referrals and troubleshoot any issues which may arise.
• Promote work within the prison to help prepare prison leavers to sustain accommodation in the community, in line with the Prime Minister’s accommodation target, such as developing and delivering training solutions on tenancy readiness or prisoner’s housing rights.
• Support prisons, PGDs, and relevant partner agencies (such as HPTs) to improve the quality and use of data w it relates to prisoners and housing outcomes, including the use for research and service design and provision.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.