24-125 Information Officer (RCMP)

at  The City of Maple Ridge

POSITION OVERVIEW:

The City of Maple Ridge is looking for an energetic, self-motivated, team player to fill the position of Information Officer. The successful candidate will be responsible for providing front counter services at the Maple Ridge RCMP detachment and the Pitt Meadows Community Police Office. This will include performing moderately complex and diversified administrative support work involving the provision of information and assistance in various capacities to the public and other police agencies. This position requires an individual possessing initiative and utilizing independent judgment. Under general supervision you will perform a variety of specialized clerical duties applicable to a police operations environment. Your responsibilities will include; processing Police Information checks, capturing fingerprints for civil purposes, data entry into local computer systems, assisting clients with information in person and over the telephone, producing various documents and permits and creating police files.

EDUCATION AND EXPERIENCE

High school graduation including or supplemented by commercial courses and typing or word processing courses and CPIC and PRIME RCMP knowledge plus sound related experience, preferably in an RCMP detachment or policing environment OR an equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Considerable knowledge of the policies, procedures, rules and regulations applicable to the work performed.
• Sound knowledge of firearm identification.
• Sound knowledge of modern office methods and procedures, record keeping and of
• computer operation as it relates to the work.
• Working knowledge of the Criminal Code of Canada, Provincial Statutes, and Municipal bylaws as they apply to the work performed.
• Working knowledge of the roles and services provided by community agencies.
• Ability to deal effectively with the public, internal staff and external agencies and to apply sound judgement in providing assistance and explaining specific rules, regulations and procedures.
• Ability to process applications for various certificates and permits, receive payments and process requests for criminal record searches and take fingerprints.
• Ability to prepare and maintain a variety of files, records, statistics and reports.
• Ability to operate PRIME and CPIC (police systems) and terminal equipment.

Please refer the Job description for details