24/7 Technical Engineer

at  Stanchion Payment Solutions

Cape Town, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Dec, 2024Not Specified28 Sep, 20242 year(s) or aboveIt,English,Sql,Relational Databases,Payment SystemsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

REQUIRED QUALIFICATIONS/EXPERIENCE:

  • Diploma or degree in IT/IS or related qualifications
  • Minimum of 2 years experience in a payments or financial environment
  • Minimum of 2 years work experience as a technical support analyst
  • Fluent in English
  • Prior technical support in a payments/ banking environment would be an advantage
  • Willing to work shifts
  • Willing to work on-site at a customer if required

PREFERRED QUALIFICATIONS/EXPERIENCE:

  • Understanding and knowledge of SQL and relational databases
  • The ability to monitor workflows
  • Understanding of incident management
  • To work according to set processes
  • Basic understanding of Postilion or payment systems and the payment environment
  • Logical thinker
  • Attention to detail

Responsibilities:

The role of a 24/7 technical engineer within Stanchion has become available. This is to provide operational support across all our clients. The support includes daily monitoring of the payments environment as well as point of sale support and dealing with issues as they occur. Technicians are responsible for ensuring that all incidents that are logged are effectively resolved; managed and escalated if necessary within SLA.

REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Diploma

Proficient

1

Cape Town, Western Cape, South Africa