2nd level Support (m/f/d) for SAP EWM
at PHOENIX International Holdings GmbH
Mannheim, Baden-Württemberg, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Nov, 2024 | Not Specified | 30 Aug, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
29 countries. Around 48,000 colleagues. 70,000 pharmacies supplied and millions of patients: Join PHOENIX! Support us in supplying the people of Europe with medicines and healthcare products quickly and reliably - and experience a job that is as diverse as it is important. Where you can proactively master challenges, implement ideas and drive change. Look forward to pure variety at a successful, future-proof family company, the market-leading pharmaceutical retailer in Germany and at the same time the best integrated healthcare provider in Europe.
We are looking for 2nd level Support (m/f/d) for SAP EWM.
OUR BENEFITS:
- Future-proof: We are growing and expanding. We are the market leader and offer you a permanent employment contract, 13 monthly salaries, vacation pay as well as 30 days of vacation and much more. (job bike, company pension scheme, etc.
- Reconciliation of private and professional life: We offer mobile office and flexible working time models.
- Career: We promote you! There are great opportunities within the PHOENIX Group.
- Continuing education: We would love to - we are happy if you are eager to learn. The PHOENIX Learning World offers you an exclusive range of further training courses.
- Team: This is how we work. We promote team cohesion through small and large events
Please apply online including your salary expectation and your earliest possible starting date. Your contact person is Florian Thome. We are looking forward to your application!
Responsibilities:
- Understanding the Phoenix EWM solution for our warehouses
- Reviewing and understanding the processes that have been implemented
- Clearly understanding any customisation and localisations that have been included
- Review tickets from our key business users – perform analysis, qualification and prioritization of these requests
- As a result of the issue review
- Clear response to the key user to explain the solution
- Customizing in the SAP EWM (decentralized) environment
- Creation/Update of technical and functional documentation where necessary
- Supporting in the development of a knowledge database
- Identification and implementation of proposed solutions
- Where necessary, forwarding of tickets to internal and external 3rd level support
- Tracking and reporting on the ticket status
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Mannheim, Germany
