2nd Line IT Support Analyst

at  Bupa

2nd Line IT Support Analyst
Job Description:

KEY SKILLS / QUALIFICATIONS NEEDED FOR THIS ROLE:

• Minimum 3 years’ experience working in an IT Support role.
• Demonstrable experience with the Microsoft stack including end user OS and M365 suite.
• Basic Data Networking experience.
• Experience working with remote access applications, preferably Citrix.
• Knowledge of VOIP technology.
• Hands-on hardware trouble shooting experience.
• Visiting users around the business to fix their issue
• Physically lifting IT Equipment in the office or around the business.
• Experience working with end point security tooling.
• Experience with print devices and managed print services.
• Experience with end point management systems.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discount