2ND LINE SUPPORT ENGINEER
at Intec Select
London, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 Feb, 2025 | GBP 40000 Annual | 02 Nov, 2024 | N/A | Cloud,Azure,Google Cloud,Microsoft Exchange,Aws,Active Directory | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
OVERVIEW:
Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with several of their key clients.
SKILLS & EXPERIENCE REQUIRED:
Microsoft Exchange
Active Directory
Cloud (Azure, AWS or Google cloud)
Responsibilities:
Taking ownership and managing tickets through resolution or escalation
Provide technical support to end users.
Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA’s.
Be a point of escalation for first line support calls.
Have a high level of technical ability which you are happy to share within a team framework.
Have a high level of professional responsibility.
Maintain a professional demeanour.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
London, United Kingdom
