2nd Line Support IT Engineer
at Evolve BG Ltd
Wigan, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 06 Feb, 2025 | Not Specified | 06 Nov, 2024 | 2 year(s) or above | Software,Interpersonal Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
KEY QUALIFICATIONS
- A minimum of 2 years’ experience in a similar role
- Strong understanding of IT hardware and software
- Excellent problem-solving skills
- The ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Experience with a ticketing system
- A strong work ethic and a willingness to learn
Responsibilities:
ABOUT THE ROLE
We are looking for a talented and motivated 2nd Line IT Support Engineer to join our growing team. In this role, you will be responsible for providing technical support to our internal and external clients. You will troubleshoot a wide range of IT issues, diagnose problems, and implement solutions.
RESPONSIBILITIES
- Provide 2nd line IT support to internal and external clients
- Troubleshoot a wide range of IT issues, including hardware, software, and network problems
- Diagnose problems and implement solutions
- Document and escalate complex issues to the 3rd line team
- Maintain accurate records of all support interactions
- Continuously learn and develop your IT skills
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Wigan, United Kingdom
