2nd Liner Support Analyst

at  United Response

Croydon CR0, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jan, 2025GBP 29000 Annual20 Oct, 2024N/AGood communication skillsNoNo
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Description:

Job Title: 2nd Line Support Analyst
Hours: 35 per week
Location: Croydon (Remote work possible after 6 months’ probation)
Salary: £29,000

WHO WE ARE:

United Response is a leading national charity dedicated to delivering person-centred care and support since 1973. We advocate for equal access and opportunities for the individuals we support, challenging negative attitudes and discrimination faced by people with disabilities, autism, and mental health support needs. Our values are rooted in creativity, strength, honesty, responsiveness, and unity.

Responsibilities:

As a 2nd Line Support Analyst, you will play a critical role in providing day-to-day technical support to our staff within a multi-layered support function, serving a user base of over 3,500. You will be part of a leading Learning Disability Provider ranked in the top 100, ensuring effective and timely support to our teams. Regular attendance at our headquarters will be expected, with hybrid working arrangements available following a successful probation period.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

Proficient

1

Croydon CR0, United Kingdom