3 Months Temp Technical Coordinator - Far East Rand

at  Fidelity Services Group

Benoni, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Jan, 2025Not Specified31 Oct, 20242 year(s) or aboveWritten CommunicationNoNo
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Description:

MINIMUM QUALIFICATIONS AND EXPERIENCE:

  • Grade 12 or equivalent
  • Excellent verbal and written communication
  • Minimum of 2 years admin background
  • Computer literate – MS Office
  • Experience with Listener – advantageous

Responsibilities:

OVERALL PURPOSE OF THE JOB:

Ensure effective completion of all administration duties pertaining the area.
.

MAIN DUTIES & RESPONSIBILITIES:

  • Incumbent has to collect quotes for allocated area.
  • Check that quotes are on Listener.
  • Assign quotes to a technician.
  • Prioritize calls to optimize travelling time for technicians.
  • Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
  • Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
  • Assist sales in booking technicians
  • Voiding of Aged jobs and giving pipeline figures of installations
  • Assisting JHB in sending job cards
  • BNS and insurance reports
  • Scheduling installations for CPT sales
  • Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
  • Follow up on Top 20, Low Bat and Overactive list
  • Resolve all queries related to scheduling immediately and escalate complications.
  • Assist technicians, loading of radios and putting on test
  • EHS Assistance
  • Technical assistance to clients
  • Follow up on all jobs with forward for scheduling the same day.
  • Ensure department runs efficiently by assisting to relieve in the absence of a team member.
  • Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
  • Assist in Technical invoicing
  • Distribution of service and installation stock to Technicians.


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Other Industry

IT - Hardware / Telecom / Technical Staff / Support

Other

Diploma

Proficient

1

Benoni, Gauteng, South Africa