3B Ward Schedular Team Leader

at  Alder Hey Childrens NHS Foundation Trust

To assist in the management of scheduling ward 3B for a smoother pathway for all patients. Responsible for the direct supervision of all the admin staff including, monitoring of work, development and support of staff, handling of day-day personal issues, re-allocation of duties to cover periods of absence and escalating to management team if appropriate. Responsible for recording staff punctuality, attendance, sickness, and authorization of annual leave via E-Roster Liaise with colleagues within the CBU to ensure that supervisory support is available to staff at all times of the working day. Ensure theatre lists are fully utilized whilst ensuring that the booking of beds is managed appropriately.
Manage complaints and aggressive or abusive members of the public locally and advise the public of the Trusts complaints procedure where necessary. Refer to a supervisor or manager if required. Assist with the management of error reports and ensure corrections are completed in a timely and effective way. Hold regular team meetings in conjunction with the supervisor in order to cascade information from department management meetings.
Assist to ensure full staff participation at all trust mandatory training sessions and that the PDP process is completed in keeping with Trust policies. Monitor and supervise to ensure all TCI requests are processed in a timely manner and facilitate meeting of Trust targets, escalating to the operational manager if required. Monitor and ensure all Department/Trust policies and procedures are being adhered to and that all targets are met. Assist the CBU to ensure targets can be planned for, achieved and maintained.
To assist in providing leadership and act as a role model for staff. To ensure Trust guidelines, policies and procedures regarding confidentiality, disclosure of information and data protection are adhered to and observed at all times by staff. Assist in implementing any new procedures or systems to improve service efficiency. Ensure admin teams daily duties are covered by sufficient staff and to make the most effective use is made of available staff.
To participate in data collection, analysis and audits when required, to develop and improve services. Work without direct supervision using experience and knowledge. Business Continuity Duties Follow Policies and Protocols to ensure continued effective service. Continue to maintain own competencies, ensuring own statutory and mandatory training is up to date

Please refer the Job description for details