3rd Line IT Support and Project Engineer

at  DISConsulting IT Ltd

BR9, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Apr, 2025GBP 45000 Annual29 Jan, 20255 year(s) or aboveMicrosoft,Disaster Recovery,Firewalls,Hardware Installation,Backup Solutions,Vmware,Cyber,Partner Portal,Business Travel,Server Technologies,Intune,Fundamentals,Azure,Windows Server,Workstation,Communication Skills,It Support,Aws,SharepointNoNo
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Description:

EXPERIENCE:

  • Proven track record of great IT Support experience
  • Excellent written and spoken communication skills
  • Windows Server 2012 - 2022 (ADDS, DNS, DHCP, VPN)
  • Microsoft 365 (Exchange, Entra ID, Intune and SharePoint)
  • Virtual Server technologies (VMware, Hyper-V)
  • Networking (hardware installation, Wi-Fi deployment, VLAN isolation and cable termination)
  • Cloud compute (Azure, AWS)
  • Server and Workstation Hardware
  • Backup Solutions and Disaster Recovery
  • Daily use of Service Desk technologies such as (HaloPSA, NinjaOne, M365 Partner Portal and ScreenConnect)
  • Understanding of Cyber best practices, and experience in supporting and deploying technologies such as Firewalls and Anti-Virus

REQUIREMENTS:

  • 5 Years of IT Support, or equivalent experience
  • Valid UK Driving License, Own your own vehicle with the necessary insurance to enable Business Travel (Travel on behalf of the business is reimbursed)
  • Work Authorisation (UK)
  • Located reasonable commute to Basingstoke
  • Relevant IT certifications such as: Microsoft AZ-900 Azure Fundamentals, Microsoft MS-900 365 Fundamentals

Responsibilities:

  • Provide 2nd/ 3rd line support to customers
  • Lead various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding)
  • Assist with triage of IT Support requests
  • Provide mentorship and guidance to junior staff (1st and 2nd line)
  • Complete on-site visits to customers independently
  • Carry out site audits and create technical documentation and knowledge base articles


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Basingstoke RG24 9RA, United Kingdom