40717 Customer Service - Depok

at  Magada Co

• Guide our consumers and partners in using our products
• Manage service inquiries and disputes arising from our consumers and partners
• Provide excellent customer service to our consumer and partner base
• Maintain good relationships and community building efforts with our consumers and partners
• Support projects from all verticals including registration, acquisition and sales transaction
• Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties
• To resolve consumers and partners problems quickly and effectively with emphaty and care
• Perform administrative tasks involving a partner’s account (credit top up, changes in partner’s information, etc)
• Min D3/S1 any major with a GPA of 2,75
• Clear articulation and good communication in Bahasa
• Have experience in the customer service area or sales area
• Typing skill with WPM 50 & Accuracy 90 %
• Sense of emphaty
• Energetic and agile
• Min fresh graduate and max 2 years in the same position (entry level)
• Attention to detail
• Adaptive to dynamic changes
• Able to speak English with minimum passive communication
  “Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang.”
  “Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there’s any companies that collecting payment to the Jobseekers.

Please refer the Job description for details