AC Power Field Service Technician - Toronto/Mississauga

at  Vertiv

The Service Technician is responsible for the installation, preventive maintenance, scheduled and emergency services on Vertiv (Liebert) Manufactured Uninterruptible Power Supply (UPS) products serviced by Vertiv.

QUALIFICATIONS

• High school diploma or GED plus 1 year of relevant experience
• Graduate Engineer BSEE with Power Systems Focus and no experience or an Associate Degree from an accredited 2-year technical college in Electrical/Electronics Power, or similar experience and training from the military in a related field.
• Good theoretical understanding of electrical power systems
• Familiarity with electrical / electronic test equipment and fundamentalProficient with Microsoft office including Outlook, Word and Microsoft Excel. Familiarity with electrical / electronic test equipment and fundamentals

REQUIREMENTS

• Willing to work flexible hours, weekends, holidays and night work.
• Must be available for out-of-town travel at a minimum of 15-25 weeks per year
• Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test setsPossess a valid driver’s license, and currently have and be able to maintain a good driving record

PHYSICAL REQUIREMENTS

While performing duties of the above jobs, the manager is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, talk, hear and smell. Required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to lift at least 25 pounds.
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STRONG SKILL SETS:

• Communication skills
• Customer service skills
• Troubleshooting skills
• Safety procedures
• Organizational and planning skills
• Computer skillsMechanical aptitude

TECHNICAL SKILLS

• Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
• Elementary fix/repair techniques based on directed supervision
• Capable of completing tasks and return unit to full operating conditions based upon directed supervisionAbility to summarize and report all work related tasks performed

• Render technical on-site and phone assistance to customers
• Perform general and preventive maintenance on Uninterruptible Power Supply systems
• Respond to emergency calls at customer’s request
• Strive to provide all customers a ‘first time fix’ for their equipment
• Provide accurate and timely communication to internal and external customers
• Keep current on Safety Field Change Notices and Service TipsProvide accurate and timely reporting of time cards, expense reports, etc.