Academic Advisor (Student Services Professional II)

at  California State University

Job no: 542665
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

POSITION SUMMARY

Are you passionate about helping students succeed? Join the Fowler College of Business (FCB) as an Academic Advisor in the Center for Student Success (CSS) and guide students on their academic journey.

DEPARTMENT SUMMARY

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, an Associate Dean for Academic Affairs, an Associate Dean for Research and Strategic Initiatives, an Assistant Dean for Student Affairs, a College Operations Manager/Director of Resource Management, a Director of Marketing & Communications, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for the Career Management Center, a Director for Assessment, and a Managing Director for the Wendy Gillespie Center for Advancing Global Business.
The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters program. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.
The Fowler College of Business has over 200 full and part-time academic employees and more than 45 clerical and technical employees.
FCB is an instructional division of San Diego State University, administered by the Dean. The Dean’s Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College.
The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,800 students/8,500 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.
Size of the Employing Unit-Center for Student Success in FCB
One full-time Assistant Dean for Student Affairs
One full-time Director
Two full-time Co-Lead Academic Advisors
One full-time Academic Advisor for BSBA Online Degree Completion Program
Thirteen full-time Academic Advisors
One full-time Administrative Assistant
2-3 part-time Student Assistants
For more information regarding the Fowler College of Business, click here.

EDUCATION AND EXPERIENCE

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

KEY QUALIFICATIONS

• Experience with diverse student populations and presenting to varied audiences.
• Student advising experience in an academic setting.
• Skill in explaining and interpreting academic policies in person, over the phone, via Zoom, or email.
• Familiarity with general education and graduation requirements.
• General knowledge of Student Affairs principles, practices, and trends, including individual and group behavior, counseling techniques, and student services programs.
• Strong analytical skills with the ability to assess complex situations and advise on student-related matters.
• Ability to handle complex assignments independently and maintain cooperative working relationships.
• Initiative and creativity in adapting to changing guidelines and applying procedures to unique situations.
• Three years of experience in college/university admissions, advising, evaluations, registrar, or related student services is preferred.

• Advise Students: Manage a caseload of current, prospective, and former students in the Fowler College of Business.
• Conduct Advising Sessions: Provide individual and group advising, both in person and virtually to support academic success.
• Guide At-Risk Students: Offer solutions and referrals to academically at-risk students to help them overcome challenges.
• Develop Policies: Assist in creating CSS policies and procedures to enhance student support.
• Collaborate and Support: Work with SDSU’s Coordinated Care Advising network and support FCB events as needed.