Academic and Financial Aid Advisor TERM

at  University of Toronto

Date Posted: 11/18/2024
Req ID: 40722
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus: University of Toronto Mississauga (UTM)
Position Number: 00049537

ABOUT US:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

ESSENTIAL QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of experience and education
• Minimum four (4) years’ experience working in a high pressure, direct student services post-secondary or university environment
• Experience advising undergraduate students on university undergraduate academic and financial aid requirements, policies and procedures
• Experience processing undergraduate student financial aid applications and advising on OSAP and other financial aid programs, bursaries and grants
• Experience developing and delivering presentations and/or workshops
• In depth knowledge of university undergraduate academic and financial aid policies and procedures as they relate to students’ academic life at the university
• Excellent customer service and interpersonal skills with demonstrated ability to maintain confidentiality and to employ tact, discretion and sound judgement
• Strong commitment to diversity and ability to function with sensitivity and respect in a multicultural/international environment
• Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
• Proficiency in the use of ROSI, Degree Explorer, the Ministry of Colleges and Universities Financial Aid database (ONe-Key OSAP System) and MS Office, with the ability to learn and use new applications
• Strong organizational and time management skills, attention to detail, flexibility and capacity to handle a heavy workload, to multitask and work well under pressure
• Ability to solve complex problems involving individual and group needs and to identify systemic implications and impacts on student access

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Interpreting academic regulations, program and degree requirements
• Advising students on financial aid matters, bursaries, budgeting and personal financial management by probing and providing a range of options and possible outcomes
• Providing detailed information to students regarding completing financial aid applications
• Updating and maintaining documentation
• Delivering presentations to promote programs, opportunities and/or initiatives
• Providing significant support to individuals in emotional distress during the course of performing regular duties

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Adaptable
• Communicator
• Motivated self-learner
• Problem solver
• Resourceful
• Team player
  Closing Date: 11/26/2024, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Term
  Schedule: Full-Time