Academic and Student Experience Manager

at  Eduvos

Cape Town, Western Cape, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Dec, 2024Not Specified28 Sep, 2024N/AEmployability,Contract Management,Readiness,OnboardingNoNo
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Description:

JOB ADVERT SUMMARY

Eduvos is looking to hire the services on an Academic and Student Experience Manager at our Tyger Valley campus on a full time basis.

Position Type:

  • Permanent

The Position:

  • To ensure and a positive student experience on a campus outside the classroom to ensure that a student is successful in his/her learning and teaching journey

MINIMUM QUALIFICATION:

  • At least an honours degree, preferably in management

EXPERIENCE:

  • Minimum three years of managerial experience in an academic environment
  • At least five years’ of service or customer management experience, preferably in higher education environment

A) Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)

  • Orientation, onboarding and induction
  • Communication
  • Contract management
  • Facilities and venue compliance
  • Support faculty delivery on campus – facilitating lecturer evaluations/student feedback
  • Sponsor engagement
  • Academic support programmes
  • Wellness programmes
  • Employability and work readines

Responsibilities:

RESPONSIBILITIES:

As the Academic and Student Experience Manager, you will be primarily responsible for the following:

A) Student retention - implemented student experience journey (social events, governance, physical and emotional wellness, academic support)

  • Orientation, onboarding and induction
  • Communication
  • Contract management
  • Facilities and venue compliance
  • Support faculty delivery on campus – facilitating lecturer evaluations/student feedback
  • Sponsor engagement
  • Academic support programmes
  • Wellness programmes
  • Employability and work readiness

B) Student resource enablement
C) Student compliance with institutional policies
D) Events management (e.g., graduation event management, career fairs)
E) Facilitate campus disciplinary process / Chair of student disciplinary committee (incl. enquiries)
F) Management
G) Leadership
H) Internal and external stakeholder engagement and management/collaboration


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Education Management

Teaching / Education

Education, Teaching

Graduate

Management

Proficient

1

Cape Town, Western Cape, South Africa