Academic Employee Relations Manager

at  California State University

Job no: 535188
Work type: Staff
Location: Fresno
Categories: MPP, Administrative, At-Will, Full Time
Position Description

JOB SUMMARY

Under the general direction of the Associate Vice President for Faculty Affairs, the Academic Employee Relations (AER) Manager works independently and applies sound judgment in developing solutions to complex employee relations matters, cases, and programmatic items. To perform these duties satisfactorily, the incumbent must possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations.
The Academic Employee Relations Manager is a member of the Faculty Affairs leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community.

KEY QUALIFICATIONS

• Working knowledge of applicable state and federal employment laws and regulations.
• Advanced knowledge of collective bargaining contract administration.
• Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.
• Advanced time management skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
• Strong critical thinking, analytical, research, problem-solving, and conflict resolution skills.
• Strong negotiating skills to settle issues and maintain harmony in teams.
• Ability to effectively resolve disputes and complaints through mediation and negotiation.
• Write investigatory reports, business correspondence, procedure manuals, position statements, and grievance responses.
• Ability to establish and maintain effective working relationships and to lead and motivate staff.
• Understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.
• Ability to empathize and understand the perspectives of others from different backgrounds and cultures.
  To view the full list of qualifications and job responsibilities, please click the Position Description button above.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Human Resources or a closely related field.
• At least five years of progressively responsible human resources or related academic personnel experience.
• Demonstrated experience in a collective bargaining environment.
• Demonstrated experience with effective conflict resolution.

Please refer the Job description for details