Access Control Staff

at  FirstService Residential

JOB OVERVIEW:

The on-call Access Control Staff member will help to manage and monitor traffic entering the gated community. You will play a key role in ensuring a welcoming and safe environment while adhering to access control protocols. This person will cover any shifts as needed throughout the week.
Compensation: $18+ per hour
FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

SKILLS AND QUALIFICATIONS:

• Strong observational skills and attention to detail
• Excellent verbal and written communication with a focus on customer service
• Ability to remain calm and composed in stressful situations
• Familiarity with computer, smartphone/tablet usage, and monitoring systems
• Valid driver’s license

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred

PHYSICAL REQUIREMENTS:

• Stand for long periods and patrol the premises
• Capable of walking throughout the property
  Work Location: Sun Village Community Association; 17300 N Sun Village Parkway Surprise 85374
  Work Hours: Part time, on-call as needed; Typical shift from 3p - 11p

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, visit https://www.fsresidential.com/arizona/

DISCLAIMER:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check

• Greet and assist residents, guests, and vendors with professionalism and courtesy
• Monitor entry and exit points, ensuring authorized access
• Maintain an accurate log of all visitors and personnel entering and exiting the premises
• Respond promptly to alarms and incidents, escalating to appropriate authorities as necessary
• Conduct routine property tours to ensure safety and compliance
• Collaborate with management on access control procedures and policies
• Assist in the development and training of staff on access control measures
• Prepare incident reports and document access control activities
• Use surveillance equipment and monitoring systems to enhance community safety