Access to Care Administrator (NTPF) UPMC Aut Even

at  UPMC in Ireland

Qualifications & Experience:

• Two years’ experience in a similar role.
• Business and secretarial qualification.
• Have excellent administrative and organisational skills.
• Have excellent interpersonal skills and the ability to communicate effectively with management, consultant staff, hospital staff and patients.
• Experience of Microsoft Office package is essential

OVERVIEW OF ROLE:

Working as part of the NTPF team, this role will be to co-ordinate the end to end of our NTPF referrals. This role will complement existing administration functions within the hospital and will ultimately result in greater patient satisfaction.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Logging receipt of NTPF referrals, ensuring all external hospital referrals match order numbers issued by the NTPF to UPMC Auteven Hospital.
• Scanning all referrals to database and creating MRN in ISOFT and ensuring database is kept up to date at all times.
• Communicate with patients where necessary.
• Create and verify weekly reports to NTPF.
• Following up with public hospitals on any referrals that have been omitted and or any extra patient information that may be required.
• Monitoring of referrals to ensure all patients have a procedure date within the allotted timeframe.
• Gathering all post procedure correspondence, scan to database and match it with invoices and return to referring hospital.
• To efficiently manage the distribution and filing of patient’s charts in the hospital on a daily basis through the hospital patient management system and by continuous liaison with the ward, pre-assessment nurses, scheduling team, accounts, and consultant’s secretaries to ensure efficient chart management and distribution.

Qualifications & Experience:

• Two years’ experience in a similar role.
• Business and secretarial qualification.
• Have excellent administrative and organisational skills.
• Have excellent interpersonal skills and the ability to communicate effectively with management, consultant staff, hospital staff and patients.
• Experience of Microsoft Office package is essential.

Equal Opportunity Statement and Benefits