Accommodation Attendant

at  Hilton

Accommodation Attendant

What will I be doing?As an Accommodation Attendant in the Human Resources department, your primary responsibility is to ensure the cleanliness and maintenance of team member apartments. You will play a crucial role in creating a welcoming and hygienic living environment for our team members. In addition to housekeeping duties, you will also oversee team member onboarding and offboarding processes, manage pest control measures, and handle various administrative tasks related to accommodations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean accommodation rooms & apartments after offboarding and as required.
• Address specific maintenance & cleanliness issues promptly to maintain high standards.
• Facilitate the onboarding process for new team members, ensuring that their apartments are ready for occupancy.
• Perform regular and thorough inspections of team member apartments according to established cleanliness standards & policies.
• Conduct apartment inspections during team member offboarding, collecting keys, and ensuring a smooth transition for departing team members.
• Report to HRD to coordinate accommodation availability for new hires and departing team members.
• Implement and manage pest control measures to prevent and address pest issues in team member apartments.
• Coordinate with external pest control services to conduct regular inspections and treatments, ensuring a pest-free living environment.
• Educate team members on best practices for preventing and reporting pest issues.
• Maintain accurate records of apartment assignments, cleaning schedules, and occupancy status.
• Collaborate with HR and other departments to coordinate accommodation needs for team members.
• Assist in the development and implementation of accommodation policies and procedures.
• Comply with hotel security, fire regulations, and all health and safety legislation

What will I be doing?As an Accommodation Attendant in the Human Resources department, your primary responsibility is to ensure the cleanliness and maintenance of team member apartments. You will play a crucial role in creating a welcoming and hygienic living environment for our team members. In addition to housekeeping duties, you will also oversee team member onboarding and offboarding processes, manage pest control measures, and handle various administrative tasks related to accommodations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean accommodation rooms & apartments after offboarding and as required.
• Address specific maintenance & cleanliness issues promptly to maintain high standards.
• Facilitate the onboarding process for new team members, ensuring that their apartments are ready for occupancy.
• Perform regular and thorough inspections of team member apartments according to established cleanliness standards & policies.
• Conduct apartment inspections during team member offboarding, collecting keys, and ensuring a smooth transition for departing team members.
• Report to HRD to coordinate accommodation availability for new hires and departing team members.
• Implement and manage pest control measures to prevent and address pest issues in team member apartments.
• Coordinate with external pest control services to conduct regular inspections and treatments, ensuring a pest-free living environment.
• Educate team members on best practices for preventing and reporting pest issues.
• Maintain accurate records of apartment assignments, cleaning schedules, and occupancy status.
• Collaborate with HR and other departments to coordinate accommodation needs for team members.
• Assist in the development and implementation of accommodation policies and procedures.
• Comply with hotel security, fire regulations, and all health and safety legislatio

An Accommodation Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Experience in apartment cleaning, housekeeping, or a related field.
• Good communication skills
• Strong organizational and multitasking skills.
• Positive attitude
• Excellent grooming standards
• Ability to work on their own or in teams
• Flexible and reliabl