Accommodation Manager (Hostels)

at  Cross Keys Homes

Following an internal development move we have a full time vacancy in our amazing Supported Housing Team working Monday to Friday.
Based at Redpoll Place, Bretton, you will work as part of a team providing day to day support to vulnerable individuals and families living in short stay accommodation. The team work closely with external organisations, including PCC Housing Needs and DWP to ensure residents are supported and working towards sustainability of accommodation that leads to independent living when moving on.
As well as day to day contact with the temporary accommodation residents you will need to maintain links with external agencies including; DWP, Peterborough Housing Needs, health services, drug and alcohol agencies and social services.

WE ARE LOOKING FOR SOMEONE WITH,

• Knowledge of welfare benefits and statutory and voluntary services available for vulnerable adults.
• Experience of working with vulnerable groups
• An ability to communicate effectively on a one-to-one basis with vulnerable clients.
• Ability to empathise and display sensitivity to client personal circumstances.
• Ability to use IT to maintain records and extract information.
• Ability to build effective working relationships with colleagues, residents and partner organisations
  Please take a look at the full Job Description at the foot of this advert. If you have the skills and experience detailed, and want to be part of a hard working team, in a role that is able to really make a difference to peoples lives, then apply now.
  A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
  Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.
  There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
  You can find out more about us and the services we offer our residents on the CKH website.
  Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast

• Support and interventions on behalf of residents to address support needs, liaising with internal and external agencies or signposting as required
• Maintaining residents notes and, communication with all members of the team with regard to respecting client confidentiality and working within data protection guidelines
• Carrying out health and safety building checks and highlighting issues for remedial action