Accommodation Officer

at  Leicester City Council

ACCOMMODATION OFFICER

Job description
Full Time / 37 Hours Per Week / Fixed Term for 12 Months due to funding
Do you enjoy supporting people? Are you looking for a new exciting challenge in 2024 where no two days are the same?
We’re currently recruiting for Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council’s Homelessness Strategy.
You’ll form part of a 12-person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time, Fixed term post working 37 hours per week at the Dawn Centre. These hours will involve shift working to provide cover 24/7, 365 days per year on a rota basis.
We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre.
We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying.

You’ll be undertaking the interviewing, admission, and induction of individuals who use the service on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you’ll also conduct regular welfare checks.
On occasion, you’ll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies.
In addition, you’ll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases.