Account Associate

at  Benjamin Moore Co

Overview:
At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.
Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.

JOB SUMMARY

The Account Associate position represents the Benjamin Moore brand by providing a support experience across multiple avenues of inquiry and information. The primary focus is supporting the region’s Sales Director, Managers, and Sales Representatives by enhancing their effective “selling time” while aligning with Benjamin Moore’s goals, vision, and strategy. This service is performed through developing strong relationships with our field personnel, internal and external customers. The Account Associate continually learns and evolves with new information and methods of interacting with customers. As a Brand Ambassador, the Account Associate will ensure that the voice of the customer is heard throughout the organization.

Responsibilities:

• Sell in Benjamin Moore & Co Products, Programs, Promotions & Services
• Support local field sales team by calling on small accounts to meet regional sales goals
• Assist local field sales team with strategic account tasks
• Guide retailers on Gateway adoption and navigation
• Attend product and sales training as needed
• Build trusted business relationships internally and externally
• Gain an understanding of Benjamin Moore & Co internal processes and procedures
• Visit agreed upon local retailers where possible
• Monitor and ensure compliance with brand standards
• Assist the Sales Coordinator with local events, activities, stock inquiries, and report requests

Qualifications:

• Strong verbal and written communication skills
• Effective listening and comprehension skills
• Aptitude for acquiring selling skills and product knowledge
• Excellent relationship building and team interaction skills
• Friendly, outgoing, confident and enthusiastic
• Self-starter, committed to the task and independent worker
• Demonstrated passion for servicing customers and creating solutions
• Proficient computer skills (Word, Excel, Outlook); position will require that the candidate learn to use Microsoft Dynamics CRM, BEX, SAP, and Qlik Dimensions platforms
• Strong work ethic with a commitment to building a career path
• Associates degree or equivalent work experience
• Must be willing and able to travel with a form of reliable transportation

• Sell in Benjamin Moore & Co Products, Programs, Promotions & Services
• Support local field sales team by calling on small accounts to meet regional sales goals
• Assist local field sales team with strategic account tasks
• Guide retailers on Gateway adoption and navigation
• Attend product and sales training as needed
• Build trusted business relationships internally and externally
• Gain an understanding of Benjamin Moore & Co internal processes and procedures
• Visit agreed upon local retailers where possible
• Monitor and ensure compliance with brand standards
• Assist the Sales Coordinator with local events, activities, stock inquiries, and report request