Account & Business Development Manager, Germany

at  Assurant Inc

This role contributes to Assurant’s success by performing these functions in a timely, professional, effective manner and plays a central role in cross-functional prioritization of product and engineering resources to ensure program execution that meets our revenue targets.

• Work alongside the Account Director and liaise with key stakeholders across multiple internal functions and client stakeholder groups to create the annual client plan, ensuring stakeholders are aligned during delivery of this plan
• Contribute to the creation of and delivery of client P&L as well as identifying and delivering new business opportunities to drive incremental value
• Responsible for the sustainable growth of the business by increasing revenue year over year
• Work closely with the executive team of Assurant Germany and Assurant Europe Team to develop growth strategies for new revenue and competitive opportunities
• Partner with product and marketing teams to develop and manage customer strategies, plans to attract new business and grow existing accounts
• Provide consumer, market, and competitor insights to wider leadership team to influence regional strategy
• Continuously develop, refine, and articulate value propositions and differentiated positioning
• Develop the reputation of Assurant in the market as a strategic partner to its clients and a thought leader in the trade-in market
• Build effective and strategic client relationships, positioning Assurant as a trusted advisor and be responsible for day-to-day management of the client account
• Contribute towards the commercial management, development and delivery of client plans - being specifically responsible for key accounts including Germany, Austria & Switzerland
• Lead and where needed support the Account Director in the delivery of specific goals within client plan
• Maintain oversight of the contracted service to the client, quickly Identifying and resolving issues which may arise with customer experience via analysis of customer feedback, root cause analysis of complaints and deliver an action plan to remediate and removing points of friction through driving continuous improvemen