Account Coordinator, ISCC

at  SCS Global Services

COMPANY OVERVIEW

Since 1984, SCS Global Services has been a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors. Partnering with companies, government agencies, NGOs, and stakeholders, we are striving to advance sustainable development goals through independent assessment, the application of sound science, and innovative solutions. Through these services, we are enabling decision-makers and purchasers to make informed decisions, giving innovators a competitive edge, and helping to drive the development of leadership standards to create a framework for continuous improvement.

MINIMUM QUALIFICATIONS

• Associate’s/Bachelor’s Degree in a related field or
• 3+ years of professional experience in business administration and experience in project or program coordination, client interface, and data entry
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
• Ability to adapt to frequent timeline changes with complex, long-term projects
• Strong attention to detail, organization, and time management
• Excellent professional written and verbal communication skills
• Proficient in Microsoft Office including Word, Excel, PowerPoint and Outlook
• Experience using database systems and remote applications for communication such as Zoom, Teams, Google Meet, etc.
• Commitment to SCS values and environmental issues
  The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.

• Engage with clients, affiliates, and partners by responding promptly to their questions and requests
• Provide support in understanding requirements and develop relationships with clients as knowledge base expands
• Receive, process, and set up New Client Requests
• Provide program support in the preparation of Initial and Renewal Work Orders for various programs and with client invoicing and certification packet release
• Coordinate with technical staff to ensure timely service delivery and solutions that meet global clients’ and program needs
• Support the maintenance and implementation of program quality system by organizing and maintaining client files and documents, program procedures, protocols, and forms, and progress tracking to maintain compliance with SCS quality management systems and/or the rules of the relevant certification scheme