Account Coordinator

at  Samsonite

WHO WE ARE:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.
Samsonite Australia is looking for an aspiring Account Coordinator to join our Wholesale Customer Engagement team at our Head Office based in Mulgrave on a 12-month, fulltime, fixed term - maternity leave cover contract. Reporting to the Supply Chain Manager, this role is responsible for day-to-day relationships with a portfolio of Samsonite B2B and B2C customers regarding order management and supply of stock.

• Working closely with the Supply Chain team to assist with, but not be limited to –
• Managing the timely and accurate processing of sales orders into the ERP (SAP) for the relevant warehouse and customer.
• Monitoring inventory levels for key SKUs to ensure fair and equitable supply to Samsonite customers.
• Managing the allocation of inventory to the sales orders and ensuring they are presented to the warehouse(s) on a timely basis
• Managing the day to day relationship with a portfolio of customers including proactive contact and issue resolution.