Account Coordinator

at  Southern Cross Austereo

EXPERIENCE WE’RE LOOKING FOR:

• A team player with a positive attitude to change and new challenges!
• Highly attentive to detail with strong Microsoft Office skills (Word, PowerPoint, Excel and Outlook).
• Genuinely passionate about the media industry and interested in growing your career in media sales.
• Excellent written and verbal communication abilities.
• Outstanding organisational and time management skills.

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

• We’re Better Together
• People are our Power
• Always Curious
• We Push Doors Open
• Be Genuine

ABOUT THE ROLE:

As our newest Account Coordinator, you will join a collaborative and supportive sales team where you will provide administrative support for individual Account Managers and the wider Sales Team. This entry-level role is responsible for high levels of internal and external client satisfaction, helping to maximise revenue through designing and preparing client proposals, entering booking information, generating a range of reports, and managing our client database.

WHAT YOU’LL BE DOING:

• Provide administrative support to nominated Account Managers in an effective, detailed, and timely manner.
• Deliver a high level of client satisfaction through providing prompt, customer focused and professional responses to enquiries and requests.
• Proactively provide support and embrace joint responsibility with Account Managers for client activity and internal reporting activity.
• Ensure collaboration with other members of the Sales Coordinator team.
• Posting campaign reports, designing, preparing and checking client proposals.
• Booking procedure – writing, client authorisation, entering, checking confirmations, providing client with confirmations, filing of broadcast agreements with appropriate paperwork attached.
• Being part of the creative process – briefs, client approval, material instructions, client pre and post times, account queries and follow-up and revenue reporting.
• To be a key point of contact in the absence of the Account Manager to ensure the needs of our clients and agencies are met in a customer focused manner.