Account Development Manager

at  Rogers Communications

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

WHAT YOU WILL DO:

• Take responsibility for revenue from an existing base of accounts within a specific region and vertical.
• Support and collaborate with the account executive team throughout the sales process using Salesforce (SFDC) and internal billing systems.
• Increase product penetration and grow revenue across multiple product categories.
• Conduct monthly and quarterly check-ins with the top 20 customer base.
• Execute a defined customer lifecycle management strategy.
• Manage client interactions using technology such as Microsoft Teams, phone, email, social selling, Salesforce applications, and other unified communications tools.
• Collaborate closely with Account Executives to ensure seamless customer experiences and drive sales opportunities.
• Build and deliver effective professional sales presentations.
• Continuously develop sales competencies.
• Stay current with new and emerging trends related to industry, vertical, and product knowledge.
• Create, build, and manage a sales pipeline in Salesforce through the various stages of the sales process.
• Produce accurate sales forecasts.

TO PROTECT OUR PEOPLE, BRAND AND ASSETS, A PRE-EMPLOYMENT BACKGROUND CHECK WILL BE CONDUCTED. AS PART OF OUR SELECTION PROCESS, ALL CANDIDATES MUST CLEAR A CRIMINAL BACKGROUND CHECK. ADDITIONALLY, A CREDIT CHECK AND DRIVERS ABSTRACT MAY BE REQUIRED DEPENDING ON THE ROLE.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rogers Tower 1067 West Cordova Street (7854), Vancouver, BC
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Account Support
Requisition ID: 317951
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Corporate