Account Executive, Client Services

at  sharkminnow inc

OVERVIEW

As an Account Executive, Client Services, you will be responsible for managing and maintaining relationships with our clients. You will be the primary point of contact for our clients and will work closely with them to understand their needs and provide solutions. Your main goal will be to ensure client satisfaction and retention, while also identifying opportunities for growth and upselling.

MINIMUM REQUIREMENTS & QUALIFICATIONS

• Bachelor’s degree in Business Administration, Marketing, or related field
• 3+ years of experience in client services or account management
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Experience in the advertising or marketing industry

SKILLS

As an Account Executive, Client Services, you will need to have excellent communication and interpersonal skills to build and maintain strong relationships with clients. You will also need strong problem-solving and analytical skills to understand client needs and provide solutions. Additionally, you will need to be able to work independently and as part of a team to collaborate with internal teams and ensure client satisfaction. qualifications such as experience in the advertising or marketing industry are essential.

• Serves as the client lead
• Presents to clients with authority
• Embodies the confidence to work directly with clients and manage the procurement of client approvals, feedback, information, and details
• Collaborates with client and internal teams to ensure all deliverables are high quality and shared on time
• Embodies an entrepreneurial mindset
• Develop and maintain strong relationships with clients, acting as their primary point of contact
• Understand client needs and provide solutions to meet their goals and objectives
• Collaborate with internal teams to ensure client satisfaction and retention
• Identify opportunities for growth and upselling to increase revenue
• Maintain accurate and up-to-date client records and reports