Account Executive (German)

at  Siteminder

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

WHAT WE DO…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

WHAT WE NEED FROM YOU:

• Experience in Software-as-a-Service (SaaS) sales
• A confident phone presence, fearlessness in leading meetings with prospects, and great listening skills
• Strong communication skills professionally with customers, in writing and over the phone
• Self-motivation and resilience to show up each day and give your best
• Growth mindset - open to feedback and coaching
• Fluency in German (min. C2) and professional proficiency in English
• Must be located in Germany
• Please send us your CV in English!

ABOUT THE ACCOUNT EXECUTIVE (GERMAN SPEAKING) ROLE…

You will become a trusted advisor to hotel owners, building awareness about how our products can benefit their property. You will have the chance to learn about the challenges that accommodation providers face, and offer a solution that will bring value to their day-to-day and bottom line. Joining SiteMinder as the leader in dynamic hotel revenue management, you will be at the forefront of innovation in the sector.
We won’t throw you into the deep end - you’ll be trained on our products, industry and sales processes. We have a month-long sales training and onboarding program to make sure you are set up for success. You will be supported by a dedicated sales coach and a buddy, as well as your team leader, who will coach and motivate you to achieve your professional goals.

WHAT YOU’LL DO:

• Client Acquisition - Creating new opportunities and upselling current customers.
• Achieving sales KPIs and targets - finalizing all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organizations.
• Presentation and negotiation – Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder’s profit margins.
• CRM maintenance – Maintain accurate records of your business development activities on SiteMinder’s CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription.
• Account management – Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.
• Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.