Account Executive - Germany & Austria

at  Microsoft

An exciting opportunity has opened to join Microsoft Tech for Social Impact Team as an Account Executive serving our strategic non-profit customers in Germany & Austria.
This role seeks to deepen relationships with customer key decision makers by being customer focused, value driven and fostering trust. The Account Executive proactively develops a comprehensive understanding of customer industry and identifies opportunities to drive optimization and digitalization solutions. Engages with customers to lead strategic technology transformation. Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Sets priorities, focus, and resources and strengthens operations. Expands network of key internal partners to ensure execution of core tasks and account transactions. Orchestrates others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as need to improve customers’ overall experience. Leads and orchestrates extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships. Educates decision makers of assigned accounts on Microsoft’s value proposition aligned to customers’ business objectives. Develops strategies to secure buy in and execution of plans and aims to
identify new opportunities within assigned accounts. Implements strategies to engage stakeholders and sells opportunities and usage of Microsoft solutions. Proactively builds and maintains a strong knowledge of Microsoft’s product landscape, solutions, and strategy in customer industry.

INDUSTRY KNOWLEDGE

• Proactively builds and maintains a strong knowledge of Microsoft’s product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities and potential threats the customers face. Coordinates with internal industry experts (e.g., industry teams, industry specific partners) to gather industry data of assigned accounts and improve planning. Demonstrates a strong understanding of the customers’ business strategy and the direction of the industry.

REQUIRED/MINIMUM QUALIFICATIONS (RQS/MQS)

• Bachelor’s Degree in Business, Technology, or related field experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
• OR Master’s Degree in Business Administration Degree AND experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
• OR experience in working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
• Fluent in German & English language

ADDITIONAL OR PREFERRED QUALIFICATIONS (PQS)

• Bachelor’s Degree in Business, Technology,
• OR related field experience working in an industry (e.g., Government, Education), driving digital transformation,
• OR other relevant work experience (e.g., consulting, technology).
• OR Master’s Degree in Business Administration Degree AND experience working in an industry (e.g., Government, Education), driving digital transformation,
• OR other relevant work experience (e.g., consulting, technology).
• Account management experience OR equivalent.