Account Executive

at  OrderYOYO

Account Executive- Manchester
We are looking for a confident, result driven individual with a can-do attitude to join our Google Accounts team.
As a member of our Google Accounts team, you will be collaborating with other teams and working with our Restaurant Partners via outbound calls to ensure we are on top of and supporting our restaurant partners through their GMB.
We have ambitious plans over the next few years and we need results driven individuals to help us achieve
them. Our values (Passion, Action, Compassion, One team) are what makes us who we are and will be embedded in your day-to-day no matter what area of the business you work in.
What we do at OrderYOYO
Helping independent restaurants and takeaways succeed online by empowering & liberating them with personalised branded mobile apps, websites and personalised marketing. We are ensuring that small to medium-sized restaurants and chains are not subjected to lofty commissions and giving the restaurant the ownership of their success.
Having recently joined forces with app smart, a market leader for shop systems and POS systems, we are now the largest restaurant liberator in Europe!!
Who we are at OrderYOYO
We strive to empower and liberate all.
At OrderYOYO, we strive to empower and liberate all, by celebrating individuality and encouraging our team members to bring their authentic selves to work. Our restaurant partners are diverse, and our passion to help them succeed is what unites us. By valuing and respecting each other’s contributions, we create a vibrant workplace where everyone can thrive and make a meaningful impact. Together, we promote a culture of recognition, appreciation and equal opportunities.
The Job:

Managing this digital space is key for the future success of the independent restaurant owner’s we work with!

• Daily outbound calls to our existing Restaurant Partners regarding their GMB.
• Achieving GMB reclaims associated to targets.
• Collaborate with the restaurant Onboarding team to ensure every live restaurant partner has their GMB managed by OrderYOYO.
• Optimizing the GMB profile once verified.
• Monitoring GMB notifications and claims.
• Take on any escalations from Support Calls relating to GMB
• Liaise with BDMs and telesales agents to help objection handle.

Working Hours:
Monday – Friday: Office hours
Salary:
£25,000 + Bonus (OTE = uncapped, average £600 per month on top of basic salary)

What We Are Looking For In You :

• Experience in a Call Centre environment / making outbound calls would be beneficial.
• Strong Time Management skills
• Attention to detail & strong organisational skills to manage a portfolio of restaurants.
• Previous experience with CRM systems beneficial.
• Ability to prioritise effectively
• Ability to take ownership and work within demanding targets.
• Someone with initiative, who is able to work as part of a team and individually.
• You need to be motivated to get results and solve problems
• We’re all about personality and energy – We love enthusiasm!

Benefits

• Experience in a Call Centre environment / making outbound calls would be beneficial.
• Strong Time Management skills
• Attention to detail & strong organisational skills to manage a portfolio of restaurants.
• Previous experience with CRM systems beneficial.
• Ability to prioritise effectively
• Ability to take ownership and work within demanding targets.
• Someone with initiative, who is able to work as part of a team and individually.
• You need to be motivated to get results and solve problems
• We’re all about personality and energy – We love enthusiasm!
• Quarterly National Conferences & Regional Meetings
• Holiday Buying Scheme
• A Social & Vibrant environment – We want you to enjoy being at work
• Wellness Wednesdays
• Monthly Social Calendar
• 2 Annual companywide parties

Please refer the Job description for details