Account Executive

at  Pickles Auctions

Location:
Belmore
Employment Type:
Full-Time Permanent
Department:
Commercial - Senior Account Manager NSW/Perth
Closing Date:
28 Jul 2024

ABOUT THE ROLE

We are looking for an experienced Account Executive to join our team based at our branch based in Belmore, NSW. Enjoy the security of this permanent full-time position working Monday – Friday, 8:00am – 5:00pm!

You will provide exceptional service to our customers by delivering the best possible outcomes, building trusting relationships and following through on commitments to achieve the contracted KPI’s. You will maximise the return of every asset while exploring all possible revenue opportunities by determining the best sale channel and optimise vehicle conditions for all our vendors assets. Specifically, you will be responsible for:

• Respond to all vendor requests and conduct reporting as needed.
• Work with internal teams and auctioneers daily on vendor specific requirements.
• Assist with capturing and communicating vendor feedback.
• Maximise clearance rates by conducting referrals between customers and buyers to increase the conversion with all potential aftersales.
• Follow up reserves, review old stock, identify, and coordinate rectification opportunities and seek approvals, optimise vehicles condition, monitor, and coordinate processes.

To be successful in this role, you will need to have the following skills and experience:

• Account & relationship management experience in a related industry, or a willingness to learn
• General knowledge of motor vehicles (desirable but not essential)
• Outstanding customer service, time management and solutions focused skills
• High level interpersonal skills and ability to build and maintain relationships with clients
• Excellent negotiation skills and the ability to influence at all levels to ensure maximum return
• Ability to work as part of a team as well as independentl