Account Executive - Transport and Logistics

at  Stealth Monitoring

POSITION SUMMARY

Focused primarily on the Transport and Logistics vertical, the Account Executive is responsible for developing and managing client relationships (owners, company leaders, risk managers, industry association contacts) through a consultative and targeted selling approach. Primary responsibilities include cold calling, prospecting, new account acquisition, site plan design, project management assistant, account management, upgrade/cross selling along with exceptional customer service.
Reporting to the District Sales Manager, an Account Executive will strategically partner with multiple Account Executives, National Account Executives and District Sales Managers. Additionally, Account Executives will work collaboratively with Solutions Engineering, Sales Operations, Monitoring, Customer Service, Accounting and Legal.

EDUCATION

Required:
A post-secondary degree/diploma in business or comparable experience

EXPERIENCE

Required:
4-6 years of experience in a business development role servicing the Transport and Logistics market
Established relationship with key decision makers in the vertical both with both private companies that have their own trucking fleet and established truck load/fleet companies.
Understanding of the importance and value of security within the vertical
Verified acknowledgement of previous exceptional sales performance (ie: exceeding quote, president’s club, etc.)
Completed formal sales training (corporate)

QUALIFICATIONS

High energy with a “sense of urgency” and a “take charge” attitude
Excellent communication, presentation, and interpersonal skills
A demonstrated ability to operate with grace under pressure
Excellent MS Office skills
CRM (Salesforce) experienced
Able to communicate with multiples layers of Organizations, including Senior Leadership
Through a constant presence, becomes aware of changes in a customer’s organization and alters sales plan accordingly.
Team player with high level of influence and strong management skills, able and willing to be assertive when necessary
Able to recognize the various stages of opportunities, recognize buying signals, can effectively trial close and is able to close for the customer’s commitment
Ability to understand the nuances of managing a project from start to finish, including delivery, set up, site and design issues while maintaining margins
Well organized, able to handle multiple tasks at once
Superior English oral and written communication skills
High level of energy and self-motivation

KEY DUTIES/RESPONSIBILITIES

Sales
Aggressively prospect and maintain a proactive new business development discipline.
Employ traditional lead/opportunity generation activities including cold calling, internal/external referrals, direct digital outreach of promotional packages, industry event participation, etc.
Build and maintain a robust sales pipeline/funnel.
Consistently meet/exceed designated Sales targets
Develop innovative proposals and deliver strategic sales presentations
Diligently maintain client information and sales activity in designated CRM
Prioritize activities and territory management to ensure optimum penetration and profitability, including developing Strategic Account Action Plans
Build, develop and leverage widespread network of useful industry contacts
Attend and participate in industry events and associations to further expand on industry knowledge and relationships
Provide exceptional customer service
Be viewed as an industry expert in Security and Remote Monitoring solutions by internal and external stakeholders
Special Projects
Manage special projects and related research with enthusiasm and strong work ethic
Customer Excellence
Provide the best possible customer service
Be professional, courteous, offer solutions, and involve the correct people to resolve any customer concerns
Maintain high standard of sales calls as per policy and procedures
Integrity
Be honest and respectful in all dealings with clients and internal team
Accountability
Be a punctual and a reliable member of the team
Teamwork
Operates in a manner that promotes team success in conjunction with individual success
Communicates effectively in ways that enhance productivity and builds respectful relationships
Demonstrates active listening, written and verbal skills
Shares all relevant information as needed
Continuous Improvement
Take initiative to learn new tasks
Bring forward recommendations for improvement

ROLE COMPETENCY

Collaboration (Strength) – Reaches out proactively to build strong cross-functional relationships; builds consensus across relevant stakeholders when making important decisions; focuses on solving cross-functional problems while also meeting individual and departmental objectives; credits others for their accomplishments.
Communication (Strength) – Communicates persuasively (without manipulation) to find common ground; adapts messages and personal style based on audience needs and expectations; shares important information openly, directly, candidly, and proactively; helps others craft effective messages.
Critical Thinking (Strength) – Reaches insightful conclusions by evaluating data from different frames of reference; breaks down complex problems into simpler and easier to handle pieces; identifies, evaluates, and prioritizes different information to support analysis; anticipates the impact of various potential solutions before reaching conclusions.
Customer Focus (Strength) – Recognizes and prioritizes different customer expectations to satisfy each interest; solicits data to measure and improve service level; anticipates and addresses potential or evolving stakeholder needs; uses insights to influence customer requirements and assumptions.
Sense of Urgency (Strength) – Operates comfortably with minimal planning; drives through to the finish line despite obstacles; builds effective working teams to meet deadlines and commitments; allocates controlled resources to make urgent progress on critical priorities.
Results Orientation (Strength) – Delivers expected results against important initiatives while operating within our core values; balances competing priorities by making appropriate trade-offs; anticipates potential problems based on history and adapts approach to better drive results; builds appropriate vehicles to facilitate reliable outcomes against complex requirements.