Account Handler / Client Service Advisor - SME Commercial

at  Aon Corporation

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

• Commercial insurance experience required, ideally gained at an insurance broker
• Fully conversant with FCA principles, procedures and process
• Good level of technical knowledge, especially in the major UK commercial insurance classes, Property, Liability, Fleet and Combined
• Organised, with the ability to prioritise work, delivering accurately and on time
• Embrace change and react positively
• Proven relationship management skills
• Must work well in a team and collaborate with others
• Experience of using the acturis system

• Working independently whilst supporting you team to ensure delivery of the highest level of service to each assigned Client.
• Identify potential improvements in Client risk & insurance programme and implement recommended changes for Clients if required.
• Negotiate new business terms, renewal terms, Mid Term adjustments and cover extensions.
• Preparation of comprehensive marketing presentations and the renewal report to prepare full cover comparisons as required.
• Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them,
• Identify revenue development opportunities on allocated Client accounts, using knowledge of products/services in the wider Aon community, and make appropriate recommendations to Clients