Account Handler

at  Gallagher

Introduction:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
We are looking to recruit an Account Handler to complement our growing mid-corporate team based out of our Exeter office.
Our Exeter branch is a vibrant, fast-paced, high-energy office composed of ambitious, like-minded, and experienced professionals who are keen to support your progression and growth within the Gallagher business!
As an Account Handler, you will be responsible for portfolio management, renewals, mid-term adjustments (MTAs), and handling client queries. This role requires working across multiple sectors and multiple lines of business, providing an exciting and diverse work environment.

How you’ll make an impact:

• Manage a portfolio of clients, ensuring their insurance needs are met effectively and efficiently
• Handle policy renewals, ensuring timely and accurate processing
• Process mid-term adjustments (MTAs) and policy endorsements as required
• Respond to client queries promptly and professionally, providing exceptional customer service
• Collaborate with internal teams to ensure smooth and seamless service delivery
• Develop and maintain strong relationships with clients, insurers, and other stakeholders
• Stay updated with industry trends, regulations, and product knowledge
• Assist in the development and implementation of client retention strategies
• Provide support to the Account Executives and other team members as needed

About you:

• Previous experience in a similar role, preferably within the insurance industry, would be ideal
• Strong organisational and time management skills, with the ability to prioritise tasks effectively
• Excellent communication skills, both written and verbal, with a professional telephone manner
• Self-motivated and driven, with a strong desire to succeed
• Ambitious and eager to learn and grow within the organisation
• Demonstrates a high level of professionalism and ethical conduct
• Eligible to work in the UK